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Tether app, cant log into device

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Tether app, cant log into device

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Tether app, cant log into device
Tether app, cant log into device
2025-02-04 19:40:23 - last edited 2025-03-21 02:23:28
Tags: #Network Connectivity
Model: RE550  
Hardware Version: V1
Firmware Version:

Hi

I cant seem to log into my device on the app 'tether'. Everytime i click on my device on my devices section it will come up with a message 'cant log in'.

Ive rebooted it so many times and still no luck?. 

the firmware should be updated to the newsest one as ive had it for about 2 years or so. 

its fustrating because i have internet connection but i always lose it for a second making gaming with friends fustrating. Hence why i wanted to take a look at the app thinking something might be wong on there. 

Any help with the app problem will be apprecated!

Thankyou

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Re:Tether app, cant log into device -Solution
2025-02-07 11:22:58 - last edited 2025-03-21 02:23:28

Hi @MarmiteLegend,

When you access a device through Tether APP for the first time, you will be asked for a password to login, that password is the same as the Range Extender's web management interface password, not your TP-Link ID password, not your Wi-Fi password.
The default login username and password are both admin. If you have changed the admin password and forgotten the admin password of the Extender, you will have to reset the Extender back to factory default and start from scratch.
If you are sure that the admin password is correct but the issue remains, please try the following suggestions:
    1) Update the Range Extender's firmware through its web management interface, go to Advanced > Advanced > System Tools > Firmware Upgrade to check for updates.
    2) Update your Tether APP to the latest version.
    3) The Range Extender's IP address should be in the same subnet as your phone IP address.
 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Tether app, cant log into device -Solution
2025-02-07 11:22:58 - last edited 2025-03-21 02:23:28

Hi @MarmiteLegend,

When you access a device through Tether APP for the first time, you will be asked for a password to login, that password is the same as the Range Extender's web management interface password, not your TP-Link ID password, not your Wi-Fi password.
The default login username and password are both admin. If you have changed the admin password and forgotten the admin password of the Extender, you will have to reset the Extender back to factory default and start from scratch.
If you are sure that the admin password is correct but the issue remains, please try the following suggestions:
    1) Update the Range Extender's firmware through its web management interface, go to Advanced > Advanced > System Tools > Firmware Upgrade to check for updates.
    2) Update your Tether APP to the latest version.
    3) The Range Extender's IP address should be in the same subnet as your phone IP address.
 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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