My app details gets reset after few minutes

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My app details gets reset after few minutes

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My app details gets reset after few minutes
My app details gets reset after few minutes
2025-02-13 09:44:02 - last edited 2025-03-20 10:02:19

I changed my wifi name and enabled 2.4G in deco app but after few minutes both the settings are reset to default. 

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Re:My app details gets reset after few minutes -Solution
2025-02-14 03:53:16 - last edited 2025-03-20 10:02:19

  @Che1816 

Hi, Can I have the model number and current firmware version for your Deco

How about the current Deco APP version?

 

I changed my wifi name and enabled 2.4G in Deco app but after a few minutes both the settings were reset to default. 

--Is it for the Main WiFi network or Guest Network?

--If you can consistently reproduce this issue, please also help me submit the Deco APP log: How to submit Deco APP log

 

Wait for your reply and best regards.

 

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#2
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Re:My app details gets reset after few minutes -Solution
2025-02-14 03:53:16 - last edited 2025-03-20 10:02:19

  @Che1816 

Hi, Can I have the model number and current firmware version for your Deco

How about the current Deco APP version?

 

I changed my wifi name and enabled 2.4G in Deco app but after a few minutes both the settings were reset to default. 

--Is it for the Main WiFi network or Guest Network?

--If you can consistently reproduce this issue, please also help me submit the Deco APP log: How to submit Deco APP log

 

Wait for your reply and best regards.

 

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