Connection drop

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Connection drop
Connection drop
2014-01-08 16:58:04
Region : Others

Model : TD-W8980

Hardware Version : V1

Firmware Version : TD-W8980_V1_131012

ISP : COPACO


Hello, I have a problem with my new ADSL modem TD-W8980, I use the latest firmware V1_131012.
My problem is the ADSL connection drops every 24 or 48 hours for 4-8 minutes, then it works perfectly and very stable.
I NEVER had problems with my ADSL line.
My previous modem W8961ND V1 and V3 works very well and stable 24/7 for several years...
and now upgrade to W8980 V1 but the connection drops after 1 or 2 days of use. drops for 4-8 minutes and then works normally.

What is the problem? leave my screenshots below... this is what appears in the "System Log" when the connection is dropped.

Country: Paraguay
ISP: COPACO
Connection Type: ADSL (ANNEX A)
Bandwidth: 2Mbps
Modem: TD-W8980 V1











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#1
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4 Reply
Re:Connection drop
2014-01-09 09:15:53




Hi Daniel

Check if you choose "Always on", if not ,please select it.
If yes, you can reset your router and reconfigure it.
And see if it will be ok~
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#2
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Re:Connection drop
2014-01-09 17:10:11
"Always on" already selected... I re-configure and restart the modem (factory defaults).... Same problem.
Thanks Ichigo !
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#3
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Re:Connection drop
2014-01-09 17:57:03
well.....When your Internet drops, is ADSL light on or off? If you log in 8980's web page, can you see DSL connceted and Upstream & Downstream data?
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#4
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Re:Connection drop
2014-01-09 19:56:10
The modem light is always ON when the connection is dropped, and yes i can see the values ​​Upstream & Downstream in the 8980's interface!...also says "Line Status:Connected"
The network icon in Windows 7 sets with yellow exclamation... After a few minutes again i have Connection and the yellow exclamation disappears.
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#5
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