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Unstable ADSL connection

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Unstable ADSL connection

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Unstable ADSL connection
Unstable ADSL connection
2014-02-02 23:33:33
Region : Spain

Model : TD-W8961ND

Hardware Version : V3

Firmware Version : 3.0.0 Build 120524 Rel.05221

ISP : Movistar

Hello there,

I'm using this router since Christmas looking for a better optiong than the ISP default router but I'm getting an unstable connection. Every day I have to reset my device several times to get internet connection and I have no idea why.
The system log shows the following trace:
[CODE]
2/2/2014 16:13:31> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:13:33> Last errorlog repeat 28 Times
2/2/2014 16:13:33> dynDNSOrgLogin:Error = -8, retCode
2/2/2014 16:13:33> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:13:35> Last errorlog repeat 13 Times
2/2/2014 16:13:35> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:13:39> Last errorlog repeat 2 Times
2/2/2014 16:13:42> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:13:51> Last errorlog repeat 11 Times
2/2/2014 16:13:54> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:14:8> Last errorlog repeat 49 Times
2/2/2014 16:14:11> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:14:18> Last errorlog repeat 2 Times
2/2/2014 16:14:19> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:14:41> Last errorlog repeat 65 Times
2/2/2014 16:14:42> netMakeChannDial: err=-3000 rn_p=80546d7c
2/2/2014 16:21:46> Last errorlog repeat 209 Times
2/2/2014 16:21:46> netMakeChannDial: err=-3000 rn_p=80546d7c

[/CODE]


Is there a way to know what this error code means? I googled it several times but I only found other guys with the same issue but no answers.

Thanks in advance.
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#1
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6 Reply
Re:Unstable ADSL connection
2014-02-08 16:01:11
Check if you have ticked Connect on demand. That option means the Internet will drop when you don't search the Internet for several minutes. You may find the option in Interface Setup-> Internet. What you should choose in fact is always on.
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#2
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Re:Unstable ADSL connection
2014-02-08 22:48:56
I've checked it and "always on" is the selected option. It's the default option, I think.

I've opened an issue in TP-link support about this, they say they are trying to reproduce the scenario...
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#3
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any luck?
2014-04-06 13:33:09

Pawer wrote

I've checked it and "always on" is the selected option. It's the default option, I think.

I've opened an issue in TP-link support about this, they say they are trying to reproduce the scenario...



did you get a response? Please share.
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#4
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Solution for the continuous reboot problem / disconnections / torrent overflow
2014-04-07 22:28:42
I've just talked with the Spanish support, and they immediately sent the proposed solution by mail. It seems to be a very well known problem and the solution is very simple. I'm just testing it since 30 minutes ago and no problems so far.

--> original answer in Spanish

Acceda por cable al interfaz web, seleccione "Status" y anote en el apartado DSL el Max Rate de subida y bajada.


Después seleccione el apartado "Bandwidth Control" y seleccione ADSL. Establezca el Max Rate anterior en upstream y downstream, en nuestro caso tendríamos que poner 831 y 21260.


Guarde los cambios y realice si no se lo pide el sistema un reboot, seleccionando "System Tools > Reboot".

--> English translation

Access the web configuration interface using a cable connection, select the "Status" menu option and write down the DSL Max Rate values (UPSTREAM and DOWNSTREAM)


Then, select "Bandwith Control" menu option and select ADSL. Set Max Rate values in "Upstream" and "Downstream", 831 and 21260 respectively in the example. [Additionally, enable bandwith control]


Save the changes and force a device reboot, via "System Tools > Reboot".

--

If this works, please make it sticky!
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#5
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current rate
2014-07-27 05:55:17
Shouldn't you take the current rate values instead of the max. values ? These values are the "real" values of your line.
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#6
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Re:Unstable ADSL connection
2014-10-24 13:43:59
I had the same issue and the above steps to enable the bandwidth control did help.

But now the issue I face is - randomly the wireless adapter of my PC keeps loosing connectivity with the router which is the default gateway for the PC.
Once I run the troubleshooter (Troubleshoot problems option available on the wireless signal bars from the systray) it fixes it but not sure why this happens randomly in the 1st place.
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#7
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