Telephony on EX820v

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Telephony on EX820v

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Telephony on EX820v
Telephony on EX820v
2025-03-15 16:35:57 - last edited 2025-03-18 03:44:28
Tags: #deliberate incompatibility
Model: EX530v  
Hardware Version: V1
Firmware Version:

NOT EX530v IT's an EX820v BUT THATS NOT LISTED!

 

Will the telephony services still work on the EX820v if it is switched to Access Point mode rather than Router?

 

The reason I ask is that I have 2 XE75's and 3 M4R's and they are not compatible with the EX820v as far as the MESH goes.

 

Would phones still work with EX820v as AP and let the XE75 do router duties?

 

OR do I throw out over £500 worth of deliberately incompatible equipment and buy something decent?

 

I look forward to TP Link replying with a solution that doesn't cost me anything.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Telephony on EX820v-Solution
2025-03-18 03:44:23 - last edited 2025-03-18 03:44:28

Hi @IanCC69,

We may not be able to provide much advice. What is the current firmware version of the EX820v? Version 230406? If it is the version 230406, I have confirmed that the phone service is not available in Access Point mode.

 

Please note that EX820v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. 

We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Telephony on EX820v-Solution
2025-03-18 03:44:23 - last edited 2025-03-18 03:44:28

Hi @IanCC69,

We may not be able to provide much advice. What is the current firmware version of the EX820v? Version 230406? If it is the version 230406, I have confirmed that the phone service is not available in Access Point mode.

 

Please note that EX820v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. 

We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options