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When WIFI is turned on, internet and adsl turn off

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When WIFI is turned on, internet and adsl turn off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
When WIFI is turned on, internet and adsl turn off
When WIFI is turned on, internet and adsl turn off
2014-06-06 23:15:16
Region : Argentina

Model : TD-W8968

Hardware Version : V3

Firmware Version :

ISP :

Since few days, when i turn on wifi by pressing the wifi button, the internet and adsl lights turn off. I think some change in the setting has led to this problem.
Please provide a solution for this problem.
Thanks
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#1
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20 Reply
Re:When WIFI is turned on, internet and adsl turn off
2014-06-07 20:05:10
Can you share ADSL parameters from your router?
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#2
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-08 15:08:42

jimasek wrote

Can you share ADSL parameters from your router?


hey thanks for ur reply...how can i get the 'ADSL parameters' from my router?
Are these the ADSl Parameters-

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#3
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-08 15:58:47
Give me screen shot from Basic Status
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#4
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-08 17:25:36

jimasek wrote

Give me screen shot from Basic Status


ok here it is-

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#5
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-08 19:59:39

jimasek wrote

Give me screen shot from Basic Status


ok here it is-



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#6
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-08 21:03:38
With parameters everything is OK. I think that is problem with power supply. If you have power supply 12V/1A please replace and try again.
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#7
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-08 22:54:03

jimasek wrote

With parameters everything is OK. I think that is problem with power supply. If you have power supply 12V/1A please replace and try again.


hey, i am using the power adapter which is part of the package when the modem is bought.
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#8
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-09 20:50:42
I told about new one.
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#9
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-09 21:05:42

jimasek wrote

I told about new one.


So, should i buy a new TP-Link 'power adapter' similar to old one?
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#10
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Re:When WIFI is turned on, internet and adsl turn off
2014-06-10 00:06:12

shashankkk wrote

ok here it is-





I guess you should upgrade your firmware and connect your router's power supply to a good UPS before doing so.
may be you should measure the output voltage of power supply using a multimeter. if it's correct then keep it connected to UPS and tell me after the upgrade.
its on TPLINK web site.
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#11
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