Archer VR2100 turns off after a minute

Hi,
Yesterday I bought a Archer VR2100 and today it has turned itself off. When I switch it back on the WiFi and ethernet lights come on, solid but the Power and DSL lights keep flashing then it powers off itself.
I have tried to turn it on with only the power connected and the same behaviour. I also did a factory reset and the same behaviour.
Please can anyone help
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Hi, welcome to our community.
If you are using the original power adapter and also tried different power socket, it is suggested to contact the retailer or local support to confirm warranty.
Best regards.
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Hi, welcome to our community.
If you are using the original power adapter and also tried different power socket, it is suggested to contact the retailer or local support to confirm warranty.
Best regards.
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Thanks for the Advice, Yes I am using the origional power supply. I will go back to the shop.
do you know if this is a common problem with this model? if it is then I will get a different one.
Thanks again
David
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Hi, thanks for your update here.
I understand what you worry about, however, we have not received the feedback about the exact same problem description like yours before.
If you see any posts about same feedback, we will appreciate your sharing~
Best regards.
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It is like a hardware issue or a power supply problem. If you've already tried a factory reset and it still shuts down, you might want to test with a different power adapter or contact TP-Link support for a replacement FitnessZuerst.
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