Home Network Community > 5G/4G Routers > Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.
< 5G/4G Routers

Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.
Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.
2025-03-18 13:18:11 - last edited 2025-04-09 09:11:18
Tags: #VoLTE
Model: TL-MR6500v  
Hardware Version: V2
Firmware Version: 1.2.0 0.9.1 v00a1.0 Build 240719 Rel.64333n

When I use Portugue carrier (meo) I can receive and make calls from gsm ( mobile ) numbers, but from land lines I only receive calls, when I try to make a call to a land line the phone makes the signal of busy, how can I solve this issue.

Thank you

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.-Solution
2025-03-19 02:29:46 - last edited 2025-04-09 09:11:18

  @Humberto_pt 

 

Hi, welcome to our community.

There could be several reasons why VoLTE is not working. Here are some troubleshooting steps you can try to resolve the issue:

    1. Check network coverage: Ensure that you're in an area with good LTE coverage.

    2. Enable VoLTE: Generally, you can find the VoLTE option on Advanced > Telephony > Telephony Mode. Make sure Telephony Mode is VoLTE and VoLTE is enabled on the same page.

    3. Check network mode settings: Go to Advanced > Network > Internet page, make sure Network Mode is 4G Preferred, also try 3G Only for comparison if there is still 3G service in your area

    4. Test with another VoLTE device: Insert the same SIM card into another VoLTE-compatible device, such as a smartphone, and observe if you can make and receive VoLTE calls. Pay attention to the network type displayed during the call (e.g., 4G LTE, 3G, 2G) to determine if the issue is specific to your device or the network.

Please provide results of above troubleshooting steps if you need further suggestions.

You may also contact local technical support for direct help.

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Analog calls over VOLTE with TL-MR6500v doesn't work. Need help.-Solution
2025-03-19 02:29:46 - last edited 2025-04-09 09:11:18

  @Humberto_pt 

 

Hi, welcome to our community.

There could be several reasons why VoLTE is not working. Here are some troubleshooting steps you can try to resolve the issue:

    1. Check network coverage: Ensure that you're in an area with good LTE coverage.

    2. Enable VoLTE: Generally, you can find the VoLTE option on Advanced > Telephony > Telephony Mode. Make sure Telephony Mode is VoLTE and VoLTE is enabled on the same page.

    3. Check network mode settings: Go to Advanced > Network > Internet page, make sure Network Mode is 4G Preferred, also try 3G Only for comparison if there is still 3G service in your area

    4. Test with another VoLTE device: Insert the same SIM card into another VoLTE-compatible device, such as a smartphone, and observe if you can make and receive VoLTE calls. Pay attention to the network type displayed during the call (e.g., 4G LTE, 3G, 2G) to determine if the issue is specific to your device or the network.

Please provide results of above troubleshooting steps if you need further suggestions.

You may also contact local technical support for direct help.

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 282

Replies: 1

Tags

VoLTE
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.