Tapo L630 se prende solo y parpadea
Buenas tardes,
Tengo un problemas con Tapo L630 que se prende solo; en mi cocina tengo 6 focos L630 que los tengo configurado con el sensor Tapo T100 del cual lo configuré para que se enciendan los 6 focos en la noche pero hoy en la mañana solo se prendio 1 foco y está parpadeando mientras que los 5 estan correctamente apagados. Cuando apago el foco desde el app de Tapo, pasa unos minutos y se vuelve a prender sólo ese foco y parpadeando.
PSDT: tengo actualizado el firmware a la ultima version 1.1.2; ya he reiniciado el L630 y he vuelto a sincronizarlo con el app de Tapo pero sigue prendiendose sólo.
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Factory reset the smart bulb and install the it to another location, monitor whether the problem still occurs. How to reset the Tapo smart bulb
Can you share a video of the problem here, if you're able to record one? >> The bulb turns on itself after turning it off in the app. *Upload the video to personal cloud drive or YouTube, then send a link here.
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Do you still have the boxes of the smart bulbs? Please verify whether the smart bulb's rated voltage is consistent with your home circuit, check the label on the box, or find the information printed on the bulb itself. If not, this bulb might be damaged due to being used in an unsupported circuit.
If it is not the above case, we recommend replacing the smart bulb first. Contact the retailer or the local TP-Link support to proceed with the warranty.
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Factory reset the smart bulb and install the it to another location, monitor whether the problem still occurs. How to reset the Tapo smart bulb
Can you share a video of the problem here, if you're able to record one? >> The bulb turns on itself after turning it off in the app. *Upload the video to personal cloud drive or YouTube, then send a link here.
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Buenas tardes,
https://www.youtube.com/watch?v=OLkHZVv7EGQ
Grabé un video corto que está encendido el foco y parpadea, ya intenté restablecerlo de fabrica y todo eso pero no se puede; lo prendo y apagao 3 veces y no funciona, tambien prendo y apago 5veces y no funciona; y se queda asi encendido y parpadeando.
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Do you still have the boxes of the smart bulbs? Please verify whether the smart bulb's rated voltage is consistent with your home circuit, check the label on the box, or find the information printed on the bulb itself. If not, this bulb might be damaged due to being used in an unsupported circuit.
If it is not the above case, we recommend replacing the smart bulb first. Contact the retailer or the local TP-Link support to proceed with the warranty.
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Hola, no creo que sea problema de voltajes porque tengo màs focos del mismo modelo y marca y sòlo tengo problemas con ese foco.
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