Problems with deco x50

Problems with deco x50

Problems with deco x50
Problems with deco x50
2025-03-24 17:12:50 - last edited 2025-03-25 05:54:44
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2.10

Hello, i have the deco x50 v1.33 and i'm having problems with it

1 - My 2.4Ghz speed in the first connection hits 50mbps, after 3 minutes decreases to 10mbps, even closer to the router, my internet speed is 420mb of download. I already tried to optimize network and say its ok. Tried deactivate 5Ghz, tried guest network and iot and still the same. Others routers with 2.4GHz hits 100mbps with no problem. Someone has a solution for this problem? The 5Ghz speed still good. This affect some cameras that need the video be sended to a cloud to return to me.

2 - Some cameras looses connection too, i put prefered connection, deactivate the mesh connection, put high priority and the cameras access only the iot network with 2.4GHz. But i'm still facing the problems

I bought more 2 deco s7 but i will return to the seller for this problems, unfortunately I can no longer return this deco x50, i need a solution.

Deco x50 v1.33 - 1.2.10

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#1
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Re:Problems with deco x50
2025-03-25 06:20:39

  @RafaelBellintan 

 

Hi, welcome to our community.

May I confirm some information to understand your situation better?

1. What tool and device did you use to test internet speed of 2.4GHz band from Deco? Is the device connected to main Deco or satellite Deco?

What is the corresponding link speed on the device?

2. What is your network topology? How many Decos do you have and what are their model&hardware version?

3. How many cameras or IoT network do you have? How are they connected to the Deco network? What is the brand?

4. How often does the unstable connection on cameras?

Thank you and best regards.

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Re:Problems with deco x50
2025-03-25 14:38:05 - last edited 2025-03-25 17:40:48

  @Marvin_S 

1 - I use speedtest and fast to test in a samsung m35 and asus vivobook with wifi 5. I tested in the main deco and the satellites. Both devices can reach at leat 100mbps in 2.4Ghz on another routers.
2 - I Have a main deco x50 v1.33 1.2.10, 1 deco x50 v1.33 1.2.10 satellite and 1 deco m5 v3.0 1.7.8 all connected by cable.
3 - I have 5 cameras, model a28b icsee and 10 more iot switches tuya devices, they are all connected by wifi.

4 - The connection stay unstable about 2 or 3 hours, after that the connection remains almost stable, some times one or two cameras lost connection and reconnect again, one camera is from a video doorbell but use IPC, goes to a server and return to me, but the speed from 2.4 is very slow.

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