Problem with 8980

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Problem with 8980

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Problem with 8980
Problem with 8980
2014-12-12 04:59:41
Region : UnitedKingdom

Model : TD-W8980

Hardware Version : V1

Firmware Version : 0.6.0 1.7 v000e.0 Build 140701 Rel.41204n

ISP : ICUK


I have a problem.

For the last 6-8 weeks, my 8980 has been locking up completely, on average, every second day.

Browsing the net without issue when suddenly the router stops accepting any contact.

If I look at the lights on the front, it says it is still logged into my ISP, but I cannot access the router via the web interface and the only way I can restore a connection is by rebooting the router. So I cannot actually tell if the connection to the ISP is still up.

Prior to this time, the system was stable for 9-10 months, this 8980 replaced another 8980 (which I still own ) that developed EXACTLY the same problem.

Now I don't believe it's my network, as nothing has changed in the last 3 years in terms of layout ( more devices, but topology is a mix of wired and wireless).

But I just think it's strange that after a similar amount of time the same type of ADSL router has the same problem.

Has anyone else had a similar problem with the 8980?

Any suggestions on possible fixes?
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Re:Problem with 8980
2014-12-12 11:17:31
Upgrade the latest firmware, reset and reconfigure it.
http://uk.tp-link.com/support/download/?model=TD-W8980&version=V1#tbl_j
If the problem continues, submit a ticket here.
http://ticket.tp-link.com/index.php?/Tickets/Submit/RenderForm
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Re:Problem with 8980
2014-12-12 17:22:39

Mavis wrote

Upgrade the latest firmware, reset and reconfigure it.
http://uk.tp-link.com/support/download/?model=TD-W8980&version=V1#tbl_j
If the problem continues, submit a ticket here.
http://ticket.tp-link.com/index.php?/Tickets/Submit/RenderForm



Have now done the flashing/resetting, will let you know if it fixes it
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