Home Network Community > DSL Modem Routers > TD-W9980 - slow broadband speed with talktalk
< DSL Modem Routers

TD-W9980 - slow broadband speed with talktalk

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
123

TD-W9980 - slow broadband speed with talktalk

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W9980 - slow broadband speed with talktalk
TD-W9980 - slow broadband speed with talktalk
2014-12-23 19:36:31
Region : UnitedKingdom

Model : TD-W9980

Hardware Version : V1

Firmware Version : 0.6.0 1.8 v0021.0 Build 140925 Rel.32089n

ISP : talktalk

Hi All,

I've been a talktalk FTTC customer for less than two weeks.

After having to send the supplied router back (it was rubbish), I bought the TD-W9980. I eventually managed to get it connected to broadband by following some posts on the talktalk forums. However, the maximum download speed I can get is 12Mb - when the talktalk router was working, I was getting 30Mb!

The router recognises the max speed available, but doesn't seem to use it. Are there an definitive connection/configuration instructions for this device on talktalk?

Line Status:Connected
DSL Modulation Type:VDSL2
Annex Type:Annex A/B/L/M
Upstream Downstream
Current Rate (Kbps) 1999 39993
Max Rate (Kbps) 22645 65314
SNR Margin (dB) 30.4 13.8
Line Attenuation (dB) 21.6 16.4
Errors (Pkts) 0 0

Thanks in advance for any help.

Cheers,
Leon.
  0      
 
  0      
 
#1
Options
27 Reply
Re:TD-W9980 - slow broadband speed with talktalk
2014-12-24 17:32:35
It is a FTTC line but its dailup type is VDSL2.

Does talktalk provide a telephone line or Ethernet cable for Internet access?:confused:
  0  
  0  
#2
Options
Re:TD-W9980 - slow broadband speed with talktalk
2014-12-24 17:45:43
Hey,Guy!You use wired or wireless connection?You can try wired connection and run speedtest.Then check the result.:)
  0  
  0  
#3
Options
Re:TD-W9980 - slow broadband speed with talktalk
2014-12-26 09:07:26
You can try to delete the default 8/35 Bridge item.Then enable UPnP.Maybe it can help.
  0  
  0  
#4
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-02 21:11:53
Apologies for my late reply - it is fibre to the cabinet in the street and copper to my house (telephone line).

I have since started to get the correct speeds, but unfortunately I now get regular wifi drops and loose my broad band connection too. Any ideas?
  0  
  0  
#5
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-03 03:25:15
I like to see your signal level from main router (inSSIDer).
  0  
  0  
#6
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-06 09:22:58

jimasek wrote

I like to see your signal level from main router (inSSIDer).


Hi Jimasek,

Is this what you are looking for?

DSL Modulation Type:VDSL2
Annex Type:Annex A/B/L/M
........................................Upstream---------Downstream
Current Rate (Kbps)...........1999----------------40000
Max Rate (Kbps)................21395-------------62739
SNR Margin (dB)................30.2--------------9.8
Line Attenuation (dB)..........21.5----------------16.4
Errors (Pkts)......................0------------------0
  0  
  0  
#7
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-06 13:31:53
How did you solve the speed issue.

but unfortunately I now get regular wifi drops and loose my broad band connection too
When connection drops, how about ADSL lights and Interent light?
Can you still access internet by cable connection to LAN port of TD-W9980?
  0  
  0  
#8
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-06 16:41:17

Mavis wrote

How did you solve the speed issue.

but unfortunately I now get regular wifi drops and loose my broad band connection too
When connection drops, how about ADSL lights and Interent light?
Can you still access internet by cable connection to LAN port of TD-W9980?


I think the speed issue was an error on my part. broadbandspeedchecker.co.uk/ reported a 12Mb connection, whereas speedtest.net reported 37Mb.

When wifi drops I get an error on the wifi devices (tablet/smartphone/laptop) stating they were unable to obtain an IP address. A DHCP problem maybe? At this point sometimes I can still connect to the internet via the PC with ethernet to the router, sometimes not. If not, then the whole of my network is down - I can't even get to the router.
  0  
  0  
#9
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-06 17:27:24
http://www.tp-link.com/resources/software/TD-W9980_V1_141215.zip

Upgrade the latest firmware.

Wireless Settings:
Mode: 11n only
channel width: 20MHz
Security: WPA2-PSK
  0  
  0  
#10
Options
Re:TD-W9980 - slow broadband speed with talktalk
2015-01-06 17:49:13
Hi Radvd,

I did this before New Year:

Firmware Version:0.6.0 1.10 v0021.0 Build 141215 Rel.41342n

I am still having wifi drop out problems although I will try with 11n / 20MHz too. Is this for both 2.4GHz and 5GHz?
  0  
  0  
#11
Options
123

Information

Helpful: 0

Views: 3885

Replies: 27

Related Articles
 TD-W9980 Router wont connect TALKTALK VDSL
1534 0
 Slow broadband speed
527 0
 TD-W9980 slow computer shows slow upload
810 0
 Td w9980 -
338 0
 Td-w9980
688 0
 TD W9980 and slow transfer between NAS and Media Player
669 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.