TL-WPA4220 drops connection

TL-WPA4220 drops connection
TL-WPA4220 drops connection
2014-12-29 23:38:38
Region : UnitedKingdom

Model : TL-WPA4220

Hardware Version : V1

Firmware Version : 1.2.7 Build 140114 Rel.57127n

ISP : Virgin Media


Hello.

Ive a Powerline extender that constantly drops its connection. It goes off for 30secs - 2 mins and then starts again.

Its all hard wired and is the only powelins adapter on my network.

Other computers that are simply using the router still have a connection, its just the one using the powerline adapter that fails.

Can you help?

Thanks for your time.

W
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#1
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17 Reply
Re:TL-WPA4220 drops connection
2014-12-31 11:33:18
When connection drops, how about Powerline lights on those adapters?
Upgrade the latest firmware.
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#2
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Re:TL-WPA4220 drops connection
2015-01-01 00:35:13
I'm getting this problem too.

I have posted a very thorough bug report, still waiting for it to appear in the forum posts though....
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#3
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Re:TL-WPA4220 drops connection
2015-01-02 21:26:18
Hello.

When the connection drops, the lights don't seem to change. I have the top 3 lights green and the lowest one flashing green (like it always does).

And i though that was the latest firmware.

W
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#4
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Re:TL-WPA4220 drops connection
2015-01-03 23:24:27
had the same problem for ages, still waiting for a firmware upgrade
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#5
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Re:TL-WPA4220 drops connection
2015-01-04 00:59:26
I'm having exactly the same problem. I'm using the latest firmware.

I ran an ongoing ping to google.com and the results are as follows:

64 bytes from 64.233.167.103: icmp_seq=0 ttl=44 time=1192.162 ms
64 bytes from 64.233.167.103: icmp_seq=1 ttl=44 time=187.074 ms
64 bytes from 64.233.167.103: icmp_seq=2 ttl=44 time=375.349 ms
64 bytes from 64.233.167.103: icmp_seq=3 ttl=44 time=59.845 ms
64 bytes from 64.233.167.103: icmp_seq=4 ttl=44 time=29.717 ms
64 bytes from 64.233.167.103: icmp_seq=5 ttl=44 time=102.080 ms
64 bytes from 64.233.167.103: icmp_seq=6 ttl=44 time=204.333 ms
64 bytes from 64.233.167.103: icmp_seq=7 ttl=44 time=101.737 ms
.
.
.
64 bytes from 64.233.167.103: icmp_seq=698 ttl=44 time=29.192 ms
64 bytes from 64.233.167.103: icmp_seq=699 ttl=44 time=30.532 ms
64 bytes from 64.233.167.103: icmp_seq=700 ttl=44 time=31.566 ms
Request timeout for icmp_seq 702
Request timeout for icmp_seq 703
Request timeout for icmp_seq 704
Request timeout for icmp_seq 705
Request timeout for icmp_seq 706
Request timeout for icmp_seq 707
Request timeout for icmp_seq 708
Request timeout for icmp_seq 709
Request timeout for icmp_seq 710
Request timeout for icmp_seq 711
Request timeout for icmp_seq 712
Request timeout for icmp_seq 713
Request timeout for icmp_seq 714
Request timeout for icmp_seq 715
64 bytes from 64.233.167.103: icmp_seq=716 ttl=44 time=58.123 ms
64 bytes from 64.233.167.103: icmp_seq=717 ttl=44 time=28.847 ms
64 bytes from 64.233.167.103: icmp_seq=718 ttl=44 time=32.777 ms
.
.
.
64 bytes from 64.233.167.103: icmp_seq=1603 ttl=47 time=28.941 ms
64 bytes from 64.233.167.103: icmp_seq=1604 ttl=47 time=37.622 ms
64 bytes from 64.233.167.103: icmp_seq=1605 ttl=47 time=28.097 ms
Request timeout for icmp_seq 1606
Request timeout for icmp_seq 1607
Request timeout for icmp_seq 1608
Request timeout for icmp_seq 1609
Request timeout for icmp_seq 1610
Request timeout for icmp_seq 1611
Request timeout for icmp_seq 1612
Request timeout for icmp_seq 1613
Request timeout for icmp_seq 1614
Request timeout for icmp_seq 1615
Request timeout for icmp_seq 1616
Request timeout for icmp_seq 1617
Request timeout for icmp_seq 1618
Request timeout for icmp_seq 1619
Request timeout for icmp_seq 1620
Request timeout for icmp_seq 1621
64 bytes from 64.233.167.103: icmp_seq=1622 ttl=47 time=57.876 ms
64 bytes from 64.233.167.103: icmp_seq=1623 ttl=47 time=27.773 ms
64 bytes from 64.233.167.103: icmp_seq=1624 ttl=47 time=28.209 ms
.
.
.
64 bytes from 64.233.167.103: icmp_seq=2504 ttl=47 time=25.767 ms
64 bytes from 64.233.167.103: icmp_seq=2505 ttl=47 time=27.357 ms
64 bytes from 64.233.167.103: icmp_seq=2506 ttl=47 time=28.285 ms
Request timeout for icmp_seq 2507
Request timeout for icmp_seq 2508
Request timeout for icmp_seq 2509
Request timeout for icmp_seq 2510
Request timeout for icmp_seq 2511
Request timeout for icmp_seq 2512
Request timeout for icmp_seq 2513
Request timeout for icmp_seq 2514
Request timeout for icmp_seq 2515
Request timeout for icmp_seq 2516
Request timeout for icmp_seq 2517
Request timeout for icmp_seq 2518
Request timeout for icmp_seq 2519
Request timeout for icmp_seq 2520
Request timeout for icmp_seq 2521
64 bytes from 64.233.167.103: icmp_seq=2522 ttl=47 time=44.622 ms
64 bytes from 64.233.167.103: icmp_seq=2523 ttl=47 time=26.296 ms
64 bytes from 64.233.167.103: icmp_seq=2524 ttl=47 time=31.435 ms

--- www.google.com ping statistics ---
2525 packets transmitted, 2479 packets received, 1.8% packet loss
round-trip min/avg/max/stddev = 25.735/34.405/1192.162/34.157 ms


In other words, approximately every 700 packets, around 14-16 packets get dropped.

I'm not yet sure if it's the wireless connection or the power line aspect that cause the packets to get dropped.
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#6
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Re:TL-WPA4220 drops connection
2015-01-04 05:28:29
There seems to be a firmware update as of the 4th Jan 2014 (tomorrow oddly)

http://www.tp-link.com/en/support/download/?model=TL-WPA4220KIT&version=V1

And direct to file:
http://www.tp-link.com/resources/software/TL-WPA4220_V1_140401_EU.zip

So i've just updated firmware and reset system. Lets see what happens.

W
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#7
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Re:TL-WPA4220 drops connection
2015-01-04 22:43:01
uhhh, 14 January 2014 was last year. This is 2015.

And I suspect that "4/1/2014" is an American format date, which would be 1 April 2014.
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#8
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Re:TL-WPA4220 drops connection
2015-01-05 00:45:54
Duh - of course.

All good so far with the new firmware:

Traceroute has started…

traceroute: Warning: google.com has multiple addresses; using 74.125.230.227
traceroute to google.com (74.125.230.227), 64 hops max, 72 byte packets
1 routerlogin.net (192.168.0.1) 4.440 ms 3.712 ms 3.832 ms
2 XX.XX.XX.XX (XX.XX.XX.XX) 14.007 ms 10.978 ms 10.245 ms
3 popl-core-2b-ae10-1240.network.virginmedia.net (XX.XX.XX.XX) 15.047 ms 12.228 ms 13.059 ms
4 * * *
5 brnt-bb-1a-ae0-0.network.virginmedia.net (XX.XX.XX.XX) 18.770 ms 12.982 ms 22.849 ms
6 tclo-ic-2-ae0-0.network.virginmedia.net (212.250.14.202) 15.957 ms 16.019 ms 14.000 ms
7 72.14.198.97 (72.14.198.97) 24.630 ms 35.779 ms 26.836 ms
8 209.85.255.78 (209.85.255.78) 30.145 ms 21.520 ms 22.871 ms
9 209.85.250.169 (209.85.250.169) 22.479 ms 24.141 ms 25.904 ms
10 lhr08s06-in-f3.1e100.net (74.125.230.227) 19.745 ms 21.680 ms 23.901 ms
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#9
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Re:TL-WPA4220 drops connection
2015-01-21 02:05:31
I'm getting the same problem here. The wireless was always iffy and tended to drop out and reset itself, so I gave up and wired it. Recently however, I'm starting to get issues with that too. If I leave it alone, it will usually come back in a couple of minutes. Otherwise, unplugging it for a few seconds and then plugging it back in will fix it. Unfortunately this is a pain in the butt when trying to watch Netflix. Any word at all from TP-Link on this? A fix in the works? Even acknowledgement that it's an issue? Maybe a response from someone to let us know they're still alive and haven't been eaten by the walking dead? I thought I'd check to see if there's a new firmware, but that part of the site seems to be down right now. Even this reply page loaded very slowly and painfully.
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#10
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Re:TL-WPA4220 drops connection
2015-01-23 15:43:15
Did you try to reset them to factory defaults and repair them?
To contact TP-LINK support directly, you can submit a ticket here.
http://ticket.tp-link.com/index.php?/Tickets/Submit
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#11
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