Cannot connect to NBN via modem

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Cannot connect to NBN via modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to NBN via modem
Cannot connect to NBN via modem
2015-01-15 09:53:12
Region : Australia

Model : TD-VG3631

Hardware Version : V1

Firmware Version : 0.6.0 1.0 v0001.0

ISP : Exetel


A couple of weeks ago i got my i got connected to the NBN and tried to connect via my TD-VD3631 that Exetel had provided. Currently i can connect to the internet via a PPPoE connection i have created on my PC but i cannot get a connection to run through my modem. This means i cant use wifi or connect any of my other devices.

I spent around 80 min on the phone to exetel a few nights ago going through the set up of the modem. According to them all my settings are correct but it still does not work.

Am i missing something or do i have a faulty device?
Any advice would be greatly appreciated
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Re:Cannot connect to NBN via modem
2015-01-15 15:05:30
I think you can look for the userguide on the official website.
At first I do not know how to do ,but after reading it I know how to set 3631 up correctly.
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