Home Network CommunityRange ExtendersRE455 NO INTERNET
Range Extenders

RE455 NO INTERNET

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE455 NO INTERNET

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE455 NO INTERNET
RE455 NO INTERNET
2025-04-03 16:13:18 - last edited 2025-04-25 08:02:41
Tags: #Network Connectivity #urgent ig
Model: RE455  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20191209 Rel. 52814

hey so i am trying to connect my extender to my router but its not working. My roomate had it working yesterday but since we reseted it because the connection was extremely poor we cant seem to get it working again. i connected it through the app and i paired it to the router but i doesnt want to do its job. I can connect to the router and it there is a connection to the internet, but as soon as i connect it to the extender it says there is no internet.

2
2
#1
1 Accepted Solution
Re:RE455 NO INTERNET-Solution
2025-04-07 08:11:40 - last edited 2025-04-25 08:02:41

Hi @extendersrtrash,

Thank you for reporting your issue to our community.

 

If you cannot configure the TP-Link range extender successfully, please refer to the situations below to troubleshoot.

Case 1: The extender's default Wi-Fi network (TP-Link_Extender_XXXX) doesn't appear.

    a. Press the RESET button (hole) with a pin for 1 second (all lights on the extender would flash) to return the extender to factory default.

b. Put your device next to the extender.

Case 2: The 2.4GHz/5GHz light on the extender is still off after setup. No main network connection. 

    a. 2.4G/5G light not up means the extender is not connected to the router. Connect your phone to the host router's Wi-Fi to verify it's working.

    b. Forget the router's Wi-Fi on the phone and try reconnecting to ensure the Wi-Fi password is correct.

    c. Change the router's 2.4G Wi-Fi channel to 1/6/11 and 5G to 36/40/44/48. You may refer to this link or contact router support to change: Changing Channel and Channel Width on a TP-Link Router (new logo)  

    d. Disable security settings like Mac filtering or Access Control on the host router. Please contact the router support for guidance.

Note: If there is more than one extender, ensure that their Wi-Fi names are different from the main router's so that they can connect to the router's Wi-Fi without issue. Follow this link to change the extenders' Wi-Fi name: How to change wireless settings of TP-Link range extender on Tether APP  

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
0
0
#2
1 Reply
Re:RE455 NO INTERNET-Solution
2025-04-07 08:11:40 - last edited 2025-04-25 08:02:41

Hi @extendersrtrash,

Thank you for reporting your issue to our community.

 

If you cannot configure the TP-Link range extender successfully, please refer to the situations below to troubleshoot.

Case 1: The extender's default Wi-Fi network (TP-Link_Extender_XXXX) doesn't appear.

    a. Press the RESET button (hole) with a pin for 1 second (all lights on the extender would flash) to return the extender to factory default.

b. Put your device next to the extender.

Case 2: The 2.4GHz/5GHz light on the extender is still off after setup. No main network connection. 

    a. 2.4G/5G light not up means the extender is not connected to the router. Connect your phone to the host router's Wi-Fi to verify it's working.

    b. Forget the router's Wi-Fi on the phone and try reconnecting to ensure the Wi-Fi password is correct.

    c. Change the router's 2.4G Wi-Fi channel to 1/6/11 and 5G to 36/40/44/48. You may refer to this link or contact router support to change: Changing Channel and Channel Width on a TP-Link Router (new logo)  

    d. Disable security settings like Mac filtering or Access Control on the host router. Please contact the router support for guidance.

Note: If there is more than one extender, ensure that their Wi-Fi names are different from the main router's so that they can connect to the router's Wi-Fi without issue. Follow this link to change the extenders' Wi-Fi name: How to change wireless settings of TP-Link range extender on Tether APP  

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
0
0
#2

Information

Helpful: 2

Views: 1078

Replies: 1

Tags

Network Connectivity
urgent ig
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.