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Internet connection dropping every few seconds (wired connection)

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Internet connection dropping every few seconds (wired connection)

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Internet connection dropping every few seconds (wired connection)
Internet connection dropping every few seconds (wired connection)
2025-04-08 19:12:45 - last edited 2025-04-25 08:06:39
Tags: #Network Connectivity
Model: RE500X  
Hardware Version: V2
Firmware Version: 1.0.3 Build 20240109 Rel. 57277

Hi,

Since I am connected on my RE500X via Ethernet, my Internet connection cuts off every few seconds.
I can't access my router's ip adress despite entering it in Chrome's search bar.
This didn't occur before I connected my computer on the extender. What can I do please ?

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#1
1 Accepted Solution
Re:Internet connection dropping every few seconds (wired connection)-Solution
2025-04-09 09:00:03 - last edited 2025-04-25 08:06:39

Hi @LeLoupBlanc,

Thank you for reporting your issue to our community.

 

May I know is the wired connection of range extender unstable? How about the wireless connection? 

Please try different cables, test different wired client devices for comparison.

Please update firmware to the latest version.

 

Thank you and hope you are well.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:Internet connection dropping every few seconds (wired connection)-Solution
2025-04-09 09:00:03 - last edited 2025-04-25 08:06:39

Hi @LeLoupBlanc,

Thank you for reporting your issue to our community.

 

May I know is the wired connection of range extender unstable? How about the wireless connection? 

Please try different cables, test different wired client devices for comparison.

Please update firmware to the latest version.

 

Thank you and hope you are well.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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0
#2

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