Lan not working

Lan not working

Lan not working
Lan not working
2025-04-11 08:29:08 - last edited 2025-04-25 07:51:17
Model: Archer BE230  
Hardware Version: V1
Firmware Version: 1.1.3

 

 

I have a problem with my BE230 router.

I connected it to a cable network modem.

After configuration, the WiFi network works without a problem.

 

Unfortunately, when I connect my computer via ethernet cable, neither the router is detected nor the computer is detected by the router.

I connected the laptop with another ethernet cable but the situation is the same.

I restarted the computer and the router by disconnecting them from the power, this also did not help.

I restarted the router with the reset button by pressing a toothpick and reconfigured, this also did not help.

 

Any other ideas?

 

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : MSI
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek USB 2.5GbE Family Controller
   Physical Address. . . . . . . . . : 00-E0-4C-68-01-77
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Unknown adapter Połączenie lokalne:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Windows Adapter V9 for OpenVPN Connect
   Physical Address. . . . . . . . . : 00-FF-10-36-6C-B7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Unknown adapter OpenVPN Connect DCO Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : OpenVPN Data Channel Offload
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Połączenie lokalne* 1:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 58-96-1D-28-C6-D0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Połączenie lokalne* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 5A-96-1D-28-C6-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX201 160MHz
   Physical Address. . . . . . . . . : 58-96-1D-28-C6-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Połączenie sieciowe Bluetooth:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 58-96-1D-28-C6-D3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

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#1
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1 Accepted Solution
Re:Lan not working-Solution
2025-04-14 03:33:37 - last edited 2025-04-25 07:51:17

Hi@MariuszS,

Thank you for reporting your issue to our community.

If you are experiencing issues with the Ethernet connection on your TP-Link router while the wireless connection is working fine, follow the troubleshooting suggestions below:
1. Check Ethernet Lights
    1) Verify if the Ethernet light on the router is lit up. If not, it indicates a potential problem with the Ethernet cable, LAN port on the router, or the Ethernet port on your wired client device.
    2) Try using a different Ethernet cable, switch to another LAN port on the router, and test with a different wired client device.
    3) For routers with a single indicator/LED, check if the device itself has detected the Ethernet connection.
2. Reboot Devices: Reboot both your wired client device and the router. Sometimes, a simple restart can resolve connectivity issues.
3. Test with Another Device: Connect another device to the router using the same Ethernet cable and port. If the Internet works on the other device, the issue lies with the initial device. Contact the technical support of that device for assistance.
4. Check IP Configuration: Ensure that the wired client device is set to obtain an IP address automatically.
    1) For Windows: Go to the Network Connection Details page and verify that "DHCP enabled" is set to "Yes."
    2) For Mac: Navigate to Network > Advanced and confirm that "Configure IPv4" is set to "Using DHCP."

 

Please contact us again with the results of the above troubleshooting steps. You may also provide us with more details so that we can help you more efficiently.

Recommended Solution
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#2
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1 Reply
Re:Lan not working-Solution
2025-04-14 03:33:37 - last edited 2025-04-25 07:51:17

Hi@MariuszS,

Thank you for reporting your issue to our community.

If you are experiencing issues with the Ethernet connection on your TP-Link router while the wireless connection is working fine, follow the troubleshooting suggestions below:
1. Check Ethernet Lights
    1) Verify if the Ethernet light on the router is lit up. If not, it indicates a potential problem with the Ethernet cable, LAN port on the router, or the Ethernet port on your wired client device.
    2) Try using a different Ethernet cable, switch to another LAN port on the router, and test with a different wired client device.
    3) For routers with a single indicator/LED, check if the device itself has detected the Ethernet connection.
2. Reboot Devices: Reboot both your wired client device and the router. Sometimes, a simple restart can resolve connectivity issues.
3. Test with Another Device: Connect another device to the router using the same Ethernet cable and port. If the Internet works on the other device, the issue lies with the initial device. Contact the technical support of that device for assistance.
4. Check IP Configuration: Ensure that the wired client device is set to obtain an IP address automatically.
    1) For Windows: Go to the Network Connection Details page and verify that "DHCP enabled" is set to "Yes."
    2) For Mac: Navigate to Network > Advanced and confirm that "Configure IPv4" is set to "Using DHCP."

 

Please contact us again with the results of the above troubleshooting steps. You may also provide us with more details so that we can help you more efficiently.

Recommended Solution
  0  
  0  
#2
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