Hi there,

I have currently 6 (yes 6 !) Deco XE75 Pro's with 5 of these around the house and all these working perfectly. I have the sixth Deco located in my Games Room and working. I have an ethernet cable running from the house down to the gamesroom 16 port switch (tp-link) and then etherneet cables running from there to devices that take ethernet including the Deco XE75 Pro.

I have gigabit broadband and get approx. 900-1.2Gb speeds and full signal everywhere.

In the gamesroom I have a connection issue with 2 devices. An Apple HomePod (OG) fails to connect to the wifi and also an Eve Outdoor Camera with floodlight. Both these devices were working previously prior to getting the Deco XE75 Pro installed in this room as previously it was an Apple Airport.

I have tried and successfully connected the HomePod to the wifi network if placed in any room in the main house and connects without issue to the Deco's there but seems to fail when I bring it down to the gamesroom.

The Eve camera also fails to connect to the wifi in the gamesroom and unfortunately I cannot move it to the main house as it is installed to the wall over the entrance and is powered via wiring.

Other devices that use wifi in the gamesroom and work successfully are as follows:

Aqara Presence Sensor
Meross Extension
Eufy PTZ indoor camera

I have only recently managed to have the outdoor camera replaced and re-installed but unfortunately the same result.

The Deco XE75 Pro's are under 6 months old. I have also switched Deco's in case an issue with the Deco in the gamesroom but again same result.

Any help greatly appreciated,

Regards

NJP