Node turning off for no reason randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Node turning off for no reason randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Node turning off for no reason randomly
Node turning off for no reason randomly
2025-04-18 01:39:28 - last edited 2025-05-08 10:39:08
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.5.3

One of the nodes for my Deco x20 turns off randomly for no reason. I don't know how long it takes, but it's pretty common. It turns on again if I pull out and reinsert the power cord from the node plug, but not the wall outlet. Always the same node.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Node turning off for no reason randomly-Solution
2025-04-21 03:48:06 - last edited 2025-05-08 10:39:08

  @zlask 

Hi, did the issue start recently?

It seems like the power cord on the Deco can't be firmly connected.

Have you tested with the power adapter of the other Deco units?

 

If it behaves the same, I think it's time to contact the shop retailer to check for warranty service.

 

Thank you very much.

Best regards.

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Node turning off for no reason randomly-Solution
2025-04-21 03:48:06 - last edited 2025-05-08 10:39:08

  @zlask 

Hi, did the issue start recently?

It seems like the power cord on the Deco can't be firmly connected.

Have you tested with the power adapter of the other Deco units?

 

If it behaves the same, I think it's time to contact the shop retailer to check for warranty service.

 

Thank you very much.

Best regards.

Recommended Solution
  0  
  0  
#2
Options