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AX1500 mesh system installed in my home. Our Android phones will no longer connect to our home wi-fi system.
This seemed to be an issue as long ago as 2020 from what I read. Has it still not been solved?
Hi, welcome to the community.
You can find the model number on the product label. Could you please help me check whether it is Deco X10 or Deco X1500?
By the way, what is the current firmware version of the Deco?
If the issue dates back to 2020, I think the firmware upgrade should fix it already.
Can I have the model number of the Android devices? Would there be any error message when they failed to connect to the Deco WiFi?
How about other mobile devices? Can they properly connect to Deco?
Wait for your reply.
Best regards.
Hi, welcome to the community.
You can find the model number on the product label. Could you please help me check whether it is Deco X10 or Deco X1500?
By the way, what is the current firmware version of the Deco?
If the issue dates back to 2020, I think the firmware upgrade should fix it already.
Can I have the model number of the Android devices? Would there be any error message when they failed to connect to the Deco WiFi?
How about other mobile devices? Can they properly connect to Deco?
Wait for your reply.
Best regards.
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