Help with my W9980N
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Help with my W9980N
Region : NewZealand
Model : TD-W8968
Hardware Version : Not Clear
Firmware Version :
ISP :
Just installed this device yesterday. All seems to be fine then last night the second computer stopped receiving the internet. Says internet not connected the lights on the W9980 only show one Ethernet cable connected before there was 2. The wifi is working fine. I thought it might have been a network problem so I have been slowly working through every this I could. My last option was to add another device a draytek 2700n this I found to connect to my computer and I was able to go into the admin and see the connection. So it looks like it is a hardware problem. Yes I have disconnected the other cables but still can not connect to the W9980. Does anyone have an answer as I have know idea were to go from here. Thanks in advance
Jeff in Auckland NZ
Model : TD-W8968
Hardware Version : Not Clear
Firmware Version :
ISP :
Just installed this device yesterday. All seems to be fine then last night the second computer stopped receiving the internet. Says internet not connected the lights on the W9980 only show one Ethernet cable connected before there was 2. The wifi is working fine. I thought it might have been a network problem so I have been slowly working through every this I could. My last option was to add another device a draytek 2700n this I found to connect to my computer and I was able to go into the admin and see the connection. So it looks like it is a hardware problem. Yes I have disconnected the other cables but still can not connect to the W9980. Does anyone have an answer as I have know idea were to go from here. Thanks in advance
Jeff in Auckland NZ