RE220 Unable to connect to TP Link extender

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RE220 Unable to connect to TP Link extender

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RE220 Unable to connect to TP Link extender
RE220 Unable to connect to TP Link extender
2025-04-27 15:05:05 - last edited 2025-05-18 15:56:19
Model: RE220  
Hardware Version: V3
Firmware Version:

Running into an issue with my RE220. When I Initially received it I set it up and everything worked fine. Then I noticed a few days later that only the power LED was on. I tried reseting the extender to factory defaults, but now when I try to configure it through the Tether App I get the following error message "Unable to join the network "TP-Link_Extender". Im then brought to a screen where it offers me to connext to the Extender 2.4 and 5Ghz bands, I cant connect to either of those. Ive tried multiple resets and moving the extender around, to no avail.

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#1
1 Accepted Solution
Re:RE220 Unable to connect to TP Link extender-Solution
2025-04-28 03:54:29 - last edited 2025-05-18 15:56:19

Hi@Pascalywood,

Thank you for reporting your issue to our community.

 

When you reset the RE220, did you keep the power on? 

Please log out the Tether APP completely, then login to the App and try to set up RE220.

Here is a full setup video for your reference:

How to set up a TP-Link Range Extender

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
2 Reply
Re:RE220 Unable to connect to TP Link extender-Solution
2025-04-28 03:54:29 - last edited 2025-05-18 15:56:19

Hi@Pascalywood,

Thank you for reporting your issue to our community.

 

When you reset the RE220, did you keep the power on? 

Please log out the Tether APP completely, then login to the App and try to set up RE220.

Here is a full setup video for your reference:

How to set up a TP-Link Range Extender

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
Re:RE220 Unable to connect to TP Link extender
2025-04-28 11:00:14

  Resetting while powered and logging off fixed the issue.

 

Thank you

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#3