Deco App Not Working
To be clear the is nothing wrong with my device as internet and wifi are working perfectly fine and I can connect to the device via the web interface using my tplink username and password
it is the deco app that is the issue.
the app kicked me out and now will not let me login. The only message I get is:
Failed to login. Please try again
I have already tried the following
connect via web interface using same username and password- this works
installed app on a new device - login still fails
removed and reinstalled the app on multiple devices - login still fails
However if I login to the app on my mobile using the mobile network it logs in but states it cannot connect to my deco devices. If I then turn wifi back on an connect to the wifi the app refreshes and I can now access.
as per the above I can confirm the app is the latest version
I was able to get back in after unplugging all the deco devices then plugging them back in
ever since this issue all my kasa/tapo smart plugs as well as the deco devices show as offline in google home
i have tried login in to the kasa/tapo app which initially works but when I switch to the google home app then back it has logged me out
reinstalled the tapo app logged in, relinked it to google home and it worked for 5 min then everything shows as offline
go to the tapo app and it's logged me out again
something is clearly wrong as multiple apps for multiple tp link products are all having login issues