Not signing to PSN with W9980

Not signing to PSN with W9980
Not signing to PSN with W9980
2015-07-09 21:08:40
Region : UnitedKingdom

Model : TD-W8980

Hardware Version : V1

Firmware Version :

ISP : TT


Apologies, W9980 was not on the list.

This problem started 24hrs ago. I have done the following to check, but can really use your guidance to sort this out. I have not changed anything on the router.

*PS4 connected via ethernet.
*Tried MTU 1450, 1475, 1473.
*TP-LINK W9980, VDSL through TalkTalk.
*Static local IP address for PS4.
*In DMZ, ports 3478-3480, 80, 1935, 443, 5223, 10070-10080, 3658 forwarded for both protocols.
*PS4 error codes vary: NW-31456-9, CE-33992-6.
*Cannot log in to PSN via PC or Mac.
*Can log in to PSN via 3G.

So it seems the problem is with my router (since I am able to get on the PSN with the provided Huawei router), but what?
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3 Reply
Re:Not signing to PSN with W9980
2015-07-10 14:53:15
It was working and stopped?
Firmware version of your W9980? Is it up to date?
You tried DMZ and port forwarding?
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#2
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Re:Not signing to PSN with W9980
2015-07-12 20:08:56
Thanks for your reply.Yes, it was working before, and then wouldn't sign into PSN network. PS4 does connect to Internet. Can use internet through the PS4.I initially only had ports forwarded, but then also tried DMZ.When it worked having switched routers, I then switched back and it worked with TPLINK. What could be causing that? I updated the firmware from the TPLINK website as well, so is the latest one.
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#3
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Re:Not signing to PSN with W9980
2015-07-13 16:11:29
Can you still have a test by the old router? Or Reset your W9980 to factory defaults and reconfigure it.
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