Region : Malaysia

Model : TD-W8961ND

Hardware Version : V3

Firmware Version : TD-W8961ND_V3_140305

ISP : Streamyx Malaysia

Hi guys,

I am here to seek for some help for my new modem TD-W8961ND.

The modem is just 1 week old that I just bought it recently to replace my TD-W8968. I am encountering the connection slow by using WIFI and the connection seems to be drop off (My page loads very slow sometimes and I unable to logon the router UI 192.168.1.1 , the page wont show up no matter I use Ethernet cable or WIFI)

I have tried the following method but the problem is still occurs randomly:

1) Disable UPNP service entirely
2) Set a fix IP for my PC
3) Change phone socket splitter and cable
4( Reset the modem to factory setting
5) Fix the Wifi channel to certain channel

By the way, I noticed that the system log are showing error code as below:

7/10/2015 15:3:39> netMakeChannDial: err=-3000 rn_p=804cf0707/10/2015 15:4:7> netMakeChannDial: err=-3000 rn_p=804cf070
7/10/2015 15:4:9> Last errorlog repeat 18 Times
7/10/2015 15:4:22> netMakeChannDial: err=-3000 rn_p=804cf070
7/10/2015 15:5:31> Last errorlog repeat 24 Times
7/10/2015 15:6:6> sending request to NTP server(ea6b)
7/10/2015 15:6:6> received from NTP server(ea6b)
7/10/2015 23:6:13> Adjust time to 55a04fe5
7/10/2015 23:6:13> adjtime task pause 1 day
7/10/2015 23:6:38> netMakeChannDial: err=-3000 rn_p=804cf070
7/10/2015 23:8:10> Last errorlog repeat 65 Times
7/10/2015 23:8:10> netMakeChannDial: err=-3000 rn_p=804cf070
7/10/2015 23:8:11> Last errorlog repeat 1 Times

Your kind assistance will greatly appreciated.

Thanks