Slow admin panel + unstable performance on Archer AX55 during remote team use

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Slow admin panel + unstable performance on Archer AX55 during remote team use

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Slow admin panel + unstable performance on Archer AX55 during remote team use
Slow admin panel + unstable performance on Archer AX55 during remote team use
2025-04-30 10:47:56 - last edited 2025-05-18 15:48:19
Model: Archer AX55  
Hardware Version: V4
Firmware Version: 1.1.2

I’ve been using the TP-Link Archer AX55 (EU firmware 1.1.2 Build 20230710 rel.50952) at a small shared office space where a few of us manage a job portal project (TheGulfCareerz). Nothing too crazy — mostly uploading listings, admin work, and occasional Zoom meetings for candidate interviews.

Lately, I’ve noticed the router gets sluggish when multiple users are logged into the admin dashboard or uploading images — and the management UI itself becomes nearly unresponsive at times.

I’ve already disabled unnecessary QoS rules, kept firmware updated, and there’s no USB device plugged in. Is there anything else I should check — maybe DHCP lease settings, band steering, or any known bugs with this model?

Appreciate any tips from folks using the AX series with small teams or remote workloads.

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Re:Slow admin panel + unstable performance on Archer AX55 during remote team use-Solution
2025-05-09 03:15:28 - last edited 2025-05-18 15:48:19

Hi @KhalidKashmiri,

Thank you for contacting our community.

May I know how many clients that you are using network of router at the same time? What are the clients?

Is it uploading a large file every time it freezes? Do you have any screenshots of the relevant error messages?
In addition, are these devices using the network through local connection to the router? Rather than remote access to the router to access data, right?

 

 

Disable Parental Control, please go to Advanced >> Parental Control to disable it.

Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

 

If you are using wireless connection, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G.

If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.
 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Slow admin panel + unstable performance on Archer AX55 during remote team use-Solution
2025-05-09 03:15:28 - last edited 2025-05-18 15:48:19

Hi @KhalidKashmiri,

Thank you for contacting our community.

May I know how many clients that you are using network of router at the same time? What are the clients?

Is it uploading a large file every time it freezes? Do you have any screenshots of the relevant error messages?
In addition, are these devices using the network through local connection to the router? Rather than remote access to the router to access data, right?

 

 

Disable Parental Control, please go to Advanced >> Parental Control to disable it.

Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

 

If you are using wireless connection, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G.

If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.
 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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