Deco S7 Troubleshooting

Deco S7 Troubleshooting

Deco S7 Troubleshooting
Deco S7 Troubleshooting
2025-05-01 19:45:23 - last edited 2025-06-23 02:56:02
Model: Deco S7  
Hardware Version: V1
Firmware Version: 1.5.2 Build 20240927 Rel. 68997

Greetings...
I have the 3 Deco S7's and It's been a wonderfull time with those things. Faster Internet, Mesh techno and a lot of things that are not found in ordinary routers. Lately, I've been experiencing some issues with those guys. I have a fiber internet hooked up to a converter (fiber to ethernet) to the deco. The problem started late march, when i connected my pc to the deco with ethernet. Sometimes , the deco would turn yellow and then flash red even though it has its own space with and close to the main. i tried using the 3rd deco but the same thing happened and when i turn off the pc it goes normal and nothing happenes nor the deco turn yellow like it was loosing connection or something. I tried re-installing the firmware but nothing helped.  Please help me solve this issue as it has been affecting me so much.
MH.

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1 Accepted Solution
Re:Deco S7 Troubleshooting-Solution
2025-05-07 02:20:47 - last edited 2025-06-23 02:56:02

  @MohHasan 

 

Hi, welcome to our community.

We need to know more details for further analysis.

May I confirm your exact network topology, including the model of your switch if you are using?

If you connect the same PC to the main Deco using the same Ethernet cable, is it the same result on main Deco?

Does the same problem happen when connecting other wired devices to the Decos?

Please feel free to share if you noticed more.

Thank you and best regards.

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#2
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Re:Deco S7 Troubleshooting-Solution
2025-05-07 02:20:47 - last edited 2025-06-23 02:56:02

  @MohHasan 

 

Hi, welcome to our community.

We need to know more details for further analysis.

May I confirm your exact network topology, including the model of your switch if you are using?

If you connect the same PC to the main Deco using the same Ethernet cable, is it the same result on main Deco?

Does the same problem happen when connecting other wired devices to the Decos?

Please feel free to share if you noticed more.

Thank you and best regards.

Recommended Solution
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  0  
#2
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