Unable to upgrade firmware (download failed)

Unable to upgrade firmware (download failed)

Unable to upgrade firmware (download failed)
Unable to upgrade firmware (download failed)
2025-05-02 06:57:58 - last edited 2025-06-23 01:36:31
Model: NX510v  
Hardware Version: V1
Firmware Version: 1.1.0 3.0.0 v6060.0 Build 230728 Rel.72002n

Hi support guys,

 

the router works perfectly (in Thailand). It offers a new firmware version (1.2.0 3.0.0 v6060.0 Build 240912 Rel.39555n). Whenever I try to upgrade , I never get beyond 0% and it says "Download failed."

 

I already tried the usual things. Rebooted. Tried with web inter face and Aginet app. No success.

 

Thanks in advance for your support!

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  2      
#1
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1 Accepted Solution
Re:Unable to upgrade firmware (download failed)-Solution
2025-05-07 06:17:17 - last edited 2025-06-23 01:36:31

  @MaiPenRai 

 

Hi, welcome to our community.

As NX510v is a customized model by some local ISPs, we even can not find firmware on the related official website.

If you have unzipped the firmware file and make sure the process is correct, it is suggested to contact local technical support or your ISP for further suggestions.

Thank you and best regards.

Recommended Solution
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#2
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1 Reply
Re:Unable to upgrade firmware (download failed)-Solution
2025-05-07 06:17:17 - last edited 2025-06-23 01:36:31

  @MaiPenRai 

 

Hi, welcome to our community.

As NX510v is a customized model by some local ISPs, we even can not find firmware on the related official website.

If you have unzipped the firmware file and make sure the process is correct, it is suggested to contact local technical support or your ISP for further suggestions.

Thank you and best regards.

Recommended Solution
  0  
  0  
#2
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