Deco X20 slow speeds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco X20 slow speeds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 slow speeds
Deco X20 slow speeds
2025-05-08 08:20:42 - last edited 2025-06-23 02:56:35
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.4 Build 20241227 Rel.63367

I bought the Deco X20 (3 nodes) as my Virgin Media hub was only giving me fast speeds (200-300mbps) while close to the router. Elsewhere in the house was only getting around 30mbps. 

The main node is connected to the Virgin hub 3 downstairs, one is also downstairs in the next room and the other is upstairs in the closest room. I have a 3 bed semi detached and believe this mesh system should cope with bigger houses. However, when carrying out speed tests I am still only getting 30-60mbps. I don't have many devices connected at once so it isn't heavily used.
 

On the main Deco app screen the speed shows in kbps, is this testing a different speed as it seems very slow?

 

The test internet speed on the app shows 282mbps on download but when carrying out speed tests on other sites it shows around 40mbps download/36 upload (Which and speed checker). 
 

I also tried to connect a Ring Doorbell to the deco but it kept disconnecting or was getting poor signal. I tried setting it to 2.4ghz only but this made no difference. 
 

Am I missing something or are there some different settings I should try so I am getting faster speeds around the house as I understood the mesh system would give me. 

File:
IMG_5695.pngDownload
  0      
  0      
#1
Options
1 Accepted Solution
Re:Deco X20 slow speeds-Solution
2025-05-09 07:31:21 - last edited 2025-06-23 02:56:35

  @Amr146 

Hi, would there be any chance that you can connect the satellite Deco X20 via Ethernet cables to the main Deco?

Adding satellite units wirelessly helps expand the wireless coverage, but it might not help with the overall network speed. Sometimes, introducing one more Mesh hop might increase the wireless transmit loss, such as Slow speed on satellite Deco

 

And as there is already a Virgin Hub 3 router, it is also recommended to set Deco into "Access Point" mode:

How to set up Deco to work in Access Point mode

 

Thank you very much.

Best regards.

 

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Deco X20 slow speeds-Solution
2025-05-09 07:31:21 - last edited 2025-06-23 02:56:35

  @Amr146 

Hi, would there be any chance that you can connect the satellite Deco X20 via Ethernet cables to the main Deco?

Adding satellite units wirelessly helps expand the wireless coverage, but it might not help with the overall network speed. Sometimes, introducing one more Mesh hop might increase the wireless transmit loss, such as Slow speed on satellite Deco

 

And as there is already a Virgin Hub 3 router, it is also recommended to set Deco into "Access Point" mode:

How to set up Deco to work in Access Point mode

 

Thank you very much.

Best regards.

 

Recommended Solution
  0  
  0  
#2
Options