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Slow internet speed with re500x

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Slow internet speed with re500x

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Slow internet speed with re500x
Slow internet speed with re500x
2025-05-08 15:11:18 - last edited 2025-06-19 02:06:14
Tags: #Network Connectivity
Model: RE500X  
Hardware Version:
Firmware Version: 1.0.3 Build 20240109 Rel. 57277

So recently my Devolo Magic 1 stopped working. Some friends of mine recommended buying a TP-Link so i went on amazon and bought the best reviewed one: RE500X. I have never had that fast of download speeds, but it was always fine enough. Since i bought the RE500X however i've had many issues with ping, like when i'm in discord or playing on an online server. Also my download speed on steam dropped like crazy. Games started updating on speeds like 500Kbs - 3Mbs. When i do a speed test the results are also awful. In de Tether app it says that the connection is fine en the placement of my RE500X is perfect. What did i do wrong, or how can i fix this? I'm using wired connection for my pc and 5g for my phone and laptop. All of them have the same issues.

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#1
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1 Accepted Solution
Re:Slow internet speed with re500x-Solution
2025-05-12 02:31:54 - last edited 2025-06-19 02:06:14

Hi@Apatta,

Thank you for your reply.

 

If the range extender speed is not higher than 100Mbps, it may be limited by the link speed.
Please test the link speed of different Wi-Fi bands on the range extender:

How to check the associated/link speed on a wireless client

Or, please test the speed of the router at the same location of the range extender.

When you encounter high ping issues when using a range extender network, please test whether the router also has high ping issues at this time.

 

Feel free to contact us if you have further questions.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Slow internet speed with re500x
2025-05-09 07:24:30

Hi@Apatta,

Thank you for contacting our community.

 

It seems that you couldn't access certain applications and websites when using Range Extender, please try the beow steps:
1)Disconnect from extender WI-FI, then connect to home WI-FI to test whether you can access it.
2)Reset and reconfigure RE500X. Here are the detalied instructions:
how to reset: How to reset TP-Link router to factory defaults
how to reconfigure: How to configure my Range Extender via Web GUI

 

Thank you for your patience and kind understanding.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Slow internet speed with re500x
2025-05-09 09:03:17

Hi @Joseph-TP,

For some extra information. Yesterday evening i did a speed test and received 40mbps download speed, this morning i did the same test and got 100mbps.
I reset and reconfigured my device and i still got 90-100mbps now. I'm not complaining with the 100mbps, i don't know if it should be higher or not but at least its not worse then before. The problem is that at some times in the day it drops to 20-40mbps and my ping rises to 5000ms.

Thank you for your fast reply!! If you know anything else be sure to let me know. For now i will see if the download speed and ping stay stable for the rest of the day now that i have reset the device.

Kind regards.

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#3
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Re:Slow internet speed with re500x-Solution
2025-05-12 02:31:54 - last edited 2025-06-19 02:06:14

Hi@Apatta,

Thank you for your reply.

 

If the range extender speed is not higher than 100Mbps, it may be limited by the link speed.
Please test the link speed of different Wi-Fi bands on the range extender:

How to check the associated/link speed on a wireless client

Or, please test the speed of the router at the same location of the range extender.

When you encounter high ping issues when using a range extender network, please test whether the router also has high ping issues at this time.

 

Feel free to contact us if you have further questions.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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