ax23, lag spikes since install

ax23, lag spikes since install

ax23, lag spikes since install
ax23, lag spikes since install
2025-05-09 16:01:07 - last edited 2025-06-17 07:51:40
Model: Archer AX23  
Hardware Version:
Firmware Version: newest

I installed my Archer AX23 today and I keep getting lag spikes when gaming. From steady 20ms I get bumps to 400ping every 1-3 minutes or so.

 

So far I tried:

- Playing on 2.4ghz and 5ghz, same result

- Using wired connection, works fine

-Changing channels of wireless, even thogh there's no 5ghz networks near me

 

When using my default ISP modem I don't get these lag spikes. So I am 100% sure that the AX23 is causing this issue. How do I fix this? 

  1      
  1      
#1
Options
1 Accepted Solution
Re:ax23, lag spikes since install-Solution
2025-05-12 10:12:45 - last edited 2025-06-17 07:51:40

Hi@aaphoofd,

Thank you for contacting our community.

 

For your issue, here are some suggestions:
    1) Make sure the Router is properly placed, it should be put in an open area instead of inside a cabinet or shelf.
    2) Login to the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel and channel width:Changing Channel and Channel Width on a TP-Link Router
   3) Change the DNS Server of the Router, login to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.
    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router.

Recommended Solution
  0  
  0  
#3
Options
6 Reply
Re:ax23, lag spikes since install
2025-05-11 08:02:30

Speedtest vx800v only  @aaphoofd 

 

i have an vx800v and i have the same bufferbloat issues. 

 

in online game I'll experience lag spikes to 400ms -800ms . If i use my isp modem (fritzbox) i can use ingress shaping , qos and limit isp speed.
 

When using my isp modem in front od the router i have zero lag spikes.

 

i am in contact with the support since two weeks. I simply need options like

 

QOS limit ,Down and Upload speed.

Limit DSL Sync speed.

 

Do a speedtest and look for ping min/max

 

 

 

 

  2  
  2  
#2
Options
Re:ax23, lag spikes since install-Solution
2025-05-12 10:12:45 - last edited 2025-06-17 07:51:40

Hi@aaphoofd,

Thank you for contacting our community.

 

For your issue, here are some suggestions:
    1) Make sure the Router is properly placed, it should be put in an open area instead of inside a cabinet or shelf.
    2) Login to the web management interface of the Router, go to Advanced > Wireless > Wireless Settings, change the wireless channel and channel width:Changing Channel and Channel Width on a TP-Link Router
   3) Change the DNS Server of the Router, login to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, change the two DNS Servers into 1.1.1.1 and 8.8.8.8.
    4) Go to Advanced > System > Firmware Update to upgrade the firmware of the Router.

Recommended Solution
  0  
  0  
#3
Options
Re:ax23, lag spikes since install
2025-05-12 10:17:07

 Hi@SLKingX,

Thank you for reporting your issue here.

May I have your case ID that you used to contact support? What troubleshooting have you done? You can also try the suggestions above that I have sent to aaphoofd.

  0  
  0  
#4
Options
Re:ax23, lag spikes since install
2025-05-12 14:56:31

  @Joseph-TP 

 

The TKid is 250444980.

 

I am a technician myself, there is no troubleshooting needed in terms of wifi issues , its just the modem that needs some options like working qos with down and upload limit and an option to limit/cap the dsl/isp synrate of some sort.

 

The Problem gets complete eliminated if i put a fritzbox as modem in front and use the vx800v as router only with firtzbox qos and ingress shaping and also limit my VDSL 250 to 233/33 , the bufferbloat test-result will be A+ with maxium 7ms latency.

 

Thank you anyway :)

  0  
  0  
#5
Options
Re:ax23, lag spikes since install
2025-05-12 15:02:02

  @Joseph-TP 

 

 

  0  
  0  
#6
Options
Re:ax23, lag spikes since install
2025-05-14 03:00:13

Hi @SLKingX,

Thank you for your detailed reply.

I found your ticket case on the system, and your case has been escalated to engineer before. It is recommended that you can continue keeping communication with the engineer. 

 

  0  
  0  
#7
Options