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Parental Controls

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Parental Controls

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Parental Controls
Parental Controls
2025-05-09 23:43:04 - last edited 2025-06-23 03:15:34
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.14 Build 20241223

Ever since the latest firmware update, parental controls are broken. The system works as expected for the first hour or so of every day and then it stops capturing data and top visited sites stay the same until the next day. Rebooting does not help and my system is set to reboot daily at 4am. I subscribe to HomeShield but now it's useless. 

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#1
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1 Accepted Solution
Re:Parental Controls-Solution
2025-05-12 07:28:16 - last edited 2025-06-23 03:15:34

  @Deco44Otter 

Hi,  welcome to the community.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

It would be highly appreciated if you could also attach some screenshots of that "Deco stops capturing data and top visited sites".

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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1 Reply
Re:Parental Controls-Solution
2025-05-12 07:28:16 - last edited 2025-06-23 03:15:34

  @Deco44Otter 

Hi,  welcome to the community.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

It would be highly appreciated if you could also attach some screenshots of that "Deco stops capturing data and top visited sites".

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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