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Unable to set a background image in the guest network portal

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Unable to set a background image in the guest network portal

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Unable to set a background image in the guest network portal
Unable to set a background image in the guest network portal
2025-05-11 17:27:10 - last edited 2025-06-17 08:00:02
Tags: #Guest Network
Model: Archer AX53  
Hardware Version: V1
Firmware Version: 1.4.2

In the latest firmware version I cannot set a background image for the guest network portal, when I save the changes, the image has not been set. The image meets the image size criteria and I have tried another format also without success.

background_2

background_1

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Re:Unable to set a background image in the guest network portal-Solution
2025-05-12 09:01:14 - last edited 2025-06-17 08:00:02

Hi@Niojar,

Thank you for reporting your issue to our community.

It is recommended that you can try the pre-release firmware for Archer AX53:

Pre-release Firmware for Archer AX53/AX58 Supports EasyMesh in AP Mode, Ethernet Backhaul, ECO Mode

 

If it doesn't work, please try to change SSID of guest network for a comparison.

Or, please forget the password of guest network on clients and reconnect to it again for a try.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Unable to set a background image in the guest network portal-Solution
2025-05-12 09:01:14 - last edited 2025-06-17 08:00:02

Hi@Niojar,

Thank you for reporting your issue to our community.

It is recommended that you can try the pre-release firmware for Archer AX53:

Pre-release Firmware for Archer AX53/AX58 Supports EasyMesh in AP Mode, Ethernet Backhaul, ECO Mode

 

If it doesn't work, please try to change SSID of guest network for a comparison.

Or, please forget the password of guest network on clients and reconnect to it again for a try.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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