Unable to set a background image in the guest network portal

Unable to set a background image in the guest network portal

Unable to set a background image in the guest network portal
Unable to set a background image in the guest network portal
2025-05-11 17:27:10 - last edited 2025-06-17 08:00:02
Model: Archer AX53  
Hardware Version: V1
Firmware Version: 1.4.2

In the latest firmware version I cannot set a background image for the guest network portal, when I save the changes, the image has not been set. The image meets the image size criteria and I have tried another format also without success.

background_2

background_1

  0      
  0      
#1
Options
1 Accepted Solution
Re:Unable to set a background image in the guest network portal-Solution
2025-05-12 09:01:14 - last edited 2025-06-17 08:00:02

Hi@Niojar,

Thank you for reporting your issue to our community.

It is recommended that you can try the pre-release firmware for Archer AX53:

Pre-release Firmware for Archer AX53/AX58 Supports EasyMesh in AP Mode, Ethernet Backhaul, ECO Mode

 

If it doesn't work, please try to change SSID of guest network for a comparison.

Or, please forget the password of guest network on clients and reconnect to it again for a try.

 

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Unable to set a background image in the guest network portal-Solution
2025-05-12 09:01:14 - last edited 2025-06-17 08:00:02

Hi@Niojar,

Thank you for reporting your issue to our community.

It is recommended that you can try the pre-release firmware for Archer AX53:

Pre-release Firmware for Archer AX53/AX58 Supports EasyMesh in AP Mode, Ethernet Backhaul, ECO Mode

 

If it doesn't work, please try to change SSID of guest network for a comparison.

Or, please forget the password of guest network on clients and reconnect to it again for a try.

 

Recommended Solution
  0  
  0  
#2
Options