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Social Media Not Working on WiFi

Social Media Not Working on WiFi

Social Media Not Working on WiFi
Social Media Not Working on WiFi
2025-05-16 05:59:11
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.6.5

For about a week, I have not been able to get Instagram or Facebook to load/work via my home WiFi. 
Everything else works on the WiFi, except those social media platforms. 
I'm able to access them everywhere else, except my home WiFi. 
I have unplugged the router for 20+ minutes, reset it manually, rebooted it via the app, and changed the DNS. 
On my iPhone, I "forgot" the network, reconnected, changed the fixed ip addresses to off and changed the DNS. 
Nothing has worked. 

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#1
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3 Reply
Re:Social Media Not Working on WiFi
2025-05-19 03:55:37

  @Fondlyfictional 

Hi, thank you very much for the feedback.

It is suggested to install the 1.7.0 version here to see whether it helps:

Deco M4_V1/V2_1.7.0 Official Ready for Test!

Apart from the iPhone, did you have a similar issue on all the mobile devices?

Have you ever configured Parental Control profiles for these devices?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Social Media Not Working on WiFi
2025-05-19 05:49:16

  @David-TP 

 

Thank you for the reply! 
 

My DECO M4R  app says my firmware is up to date (1.6.5 Build 20241231 Rel. 41802). 
 

It is all devices- laptop, iPad, and iPhone...no social media will load. 

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#3
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Re:Social Media Not Working on WiFi
2025-09-30 22:40:18

  @Fondlyfictional 

Play with the MTU value.

Had the same issue. Everything started working again as soon as I set the MTU to 1250 or lower.

 

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#4
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