Home Network Community > Range Extenders > 2.4 ghz not working
< Range Extenders

2.4 ghz not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2.4 ghz not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
2.4 ghz not working
2.4 ghz not working
2025-05-17 10:32:58 - last edited 2025-06-19 02:11:11
Tags: #Network Connectivity
Model: RE705X  
Hardware Version:
Firmware Version: 4.10.39(build812)

My internet went out a day ago. The extender stopped working and now out of nowhere it cannot pick up the 2.4ghz wifi from my router and that is the sole purpose for my extender. The router itself is working and the 5ghz works on the extender and I've factory reset and rebooted and connected directly to Ethernet to try and solve the issue. Please help!

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:2.4 ghz not working-Solution
2025-05-19 09:29:35 - last edited 2025-06-19 02:11:11

Hi@GhostGirl,

Thank you for contacting our community.

 

Here are some suggestions may help you:

  • Test the 2.4Ghz of the main router separately to see if it can work;
  • Change wireless name of 2.4Ghz and set up the extender again;
  • If you can, please enable the 2.4Ghz guest network, and connect the extender to it for a comparison.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#3
Options
2 Reply
Re:2.4 ghz not working
2025-05-17 10:36:18

  @GhostGirl also I have WiFi 6 if that provides any more information. Like I have been using it for a few months without a problem and now all of a sudden it stopped working completely.

  0  
  0  
#2
Options
Re:2.4 ghz not working-Solution
2025-05-19 09:29:35 - last edited 2025-06-19 02:11:11

Hi@GhostGirl,

Thank you for contacting our community.

 

Here are some suggestions may help you:

  • Test the 2.4Ghz of the main router separately to see if it can work;
  • Change wireless name of 2.4Ghz and set up the extender again;
  • If you can, please enable the 2.4Ghz guest network, and connect the extender to it for a comparison.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 475

Replies: 2

Tags

Network Connectivity
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.