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2.4 ghz not working

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2.4 ghz not working

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2.4 ghz not working
2.4 ghz not working
2025-05-17 10:32:58 - last edited 2025-06-19 02:11:11
Tags: #Network Connectivity
Model: RE705X  
Hardware Version:
Firmware Version: 4.10.39(build812)

My internet went out a day ago. The extender stopped working and now out of nowhere it cannot pick up the 2.4ghz wifi from my router and that is the sole purpose for my extender. The router itself is working and the 5ghz works on the extender and I've factory reset and rebooted and connected directly to Ethernet to try and solve the issue. Please help!

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#1
1 Accepted Solution
Re:2.4 ghz not working-Solution
2025-05-19 09:29:35 - last edited 2025-06-19 02:11:11

Hi@GhostGirl,

Thank you for contacting our community.

 

Here are some suggestions may help you:

  • Test the 2.4Ghz of the main router separately to see if it can work;
  • Change wireless name of 2.4Ghz and set up the extender again;
  • If you can, please enable the 2.4Ghz guest network, and connect the extender to it for a comparison.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#3
2 Reply
Re:2.4 ghz not working
2025-05-17 10:36:18

  @GhostGirl also I have WiFi 6 if that provides any more information. Like I have been using it for a few months without a problem and now all of a sudden it stopped working completely.

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#2
Re:2.4 ghz not working-Solution
2025-05-19 09:29:35 - last edited 2025-06-19 02:11:11

Hi@GhostGirl,

Thank you for contacting our community.

 

Here are some suggestions may help you:

  • Test the 2.4Ghz of the main router separately to see if it can work;
  • Change wireless name of 2.4Ghz and set up the extender again;
  • If you can, please enable the 2.4Ghz guest network, and connect the extender to it for a comparison.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#3

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