RE200 dropping wired connection

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RE200 dropping wired connection

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RE200 dropping wired connection
RE200 dropping wired connection
2025-05-19 20:17:26 - last edited 2025-06-19 02:12:28
Model: RE200  
Hardware Version: V5
Firmware Version: 1.0.12 Build 230220 Rel.36077n (6985)

I've been using this RE200 device for a couple months as an extender for the main router and also as an antenna for my PC which does not have a wi-fi card, and the entire time it's been randomly dropping connection several times a day.

 

I'm connected through Ethernet cable. I have ping running in the background to diagnose and it looks like this:

 

Reply from 8.8.8.8: bytes=32 time=17ms TTL=117
Reply from 8.8.8.8: bytes=32 time=17ms TTL=117
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
Reply from 8.8.8.8: bytes=32 time=17ms TTL=117
Reply from 8.8.8.8: bytes=32 time=17ms TTL=117

 

I disabled DHCP server in the settings a while ago, I think it helped because disconnects were more frequent at first. I also set it to fixed IP, made no difference.

 

Any way to fix this?

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#1
1 Accepted Solution
Re:RE200 dropping wired connection-Solution
2025-05-20 09:48:44 - last edited 2025-06-19 02:12:28

Hi@rivx,

Thank you for contacting our community.

 

Is the wireless connection normally?

Please update firmware to latest version RE200_V5_1.0.23 Build 23041. Updating firmware can refer to How to upgrade the firmware of my range extender 

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
3 Reply
Re:RE200 dropping wired connection-Solution
2025-05-20 09:48:44 - last edited 2025-06-19 02:12:28

Hi@rivx,

Thank you for contacting our community.

 

Is the wireless connection normally?

Please update firmware to latest version RE200_V5_1.0.23 Build 23041. Updating firmware can refer to How to upgrade the firmware of my range extender 

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
Re:RE200 dropping wired connection
2025-05-21 23:33:05

  @Joseph-TP

 

Not sure about wireless, I'm only using it on my phone and I wouldn't notice short interruptions there.

 

I updated firmware to the latest version, the issue still persists.

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#3
Re:RE200 dropping wired connection
2025-05-23 02:39:06

 Hi @rivx,

Thank you for your reply.

 

Please make sure the Ethernet cable between your router and the extender is connected properly, replaced old cables with new ones.

Please check if the router can provide network stably when the issue persists.

Please test different clients for a comparison.

 

If the issue persists, it is recommended that you can contact local support for further help.



 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#4