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Deco XE75 pro wifi 6E is not showing

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Deco XE75 pro wifi 6E is not showing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco XE75 pro wifi 6E is not showing

2025-05-25 16:03:45 - last edited 2025-06-23 03:23:18

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Registered: 2025-05-25

Deco XE75 pro wifi 6E is not showing

2025-05-25 16:03:45 - last edited 2025-06-23 03:23:18

Model: Deco XE75 Pro

Hardware Version: V3

Firmware Version: 1.2.14 Build 20241223

Today i installed the 3 pack deco XE75 pro.
The Wifi 5 and 2.4 works, but i don't have the wifi 6e visible in the wifi networks.
I'm trying to connect a iphone 13, so it should be wifi 6e supported.
In the app i see in wifi settings that "2.4 + 5" also "6" is visible and active.
What could be the problem?

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#1

1 Accepted Solution

2025-05-26 03:14:38 - last edited 2025-06-23 03:23:18

Posts: 18220

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Stories: 9

Registered: 2020-04-14

Re:Deco XE75 pro wifi 6E is not showing-Solution

2025-05-26 03:14:38 - last edited 2025-06-23 03:23:18

Hi, welcome to the community.

You can take this link for reference:

https://support.apple.com/en-hk/102285

iPhone 13 doesn't support WiFi 6E/6GHz WiFi band.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models

Recommended Solution

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#3

2 Reply

LV1

2025-05-25 17:27:10

Posts: 2

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Registered: 2025-05-25

Re:Deco XE75 pro wifi 6E is not showing

2025-05-25 17:27:10

I have the feeling that i will not get much reply on this topic. I see many people with this problem on internet, but no real solution...

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0

#2

2025-05-26 03:14:38 - last edited 2025-06-23 03:23:18

Posts: 18220

Helpful: 2733

Solutions: 3259

Stories: 9

Registered: 2020-04-14

Re:Deco XE75 pro wifi 6E is not showing-Solution

2025-05-26 03:14:38 - last edited 2025-06-23 03:23:18

Hi, welcome to the community.

You can take this link for reference:

https://support.apple.com/en-hk/102285

iPhone 13 doesn't support WiFi 6E/6GHz WiFi band.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models

Recommended Solution

0

0

#3