WiFi connection problem

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WiFi connection problem

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WiFi connection problem
WiFi connection problem
2025-05-30 08:51:39 - last edited 2025-06-19 01:52:14
Model: Archer AX72  
Hardware Version: V1
Firmware Version:

My router is unable to connect even after several restart. There is a red light up before it changed to green on the 4th indicator. I need help to trouble shoot 

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1 Accepted Solution
Re:WiFi connection problem -Solution
2025-06-04 07:13:27 - last edited 2025-06-19 01:52:14

Hi@Pris123,

Thank you for reporting your issue to our community.

 

So the internet light is solid green now, right?  If it still doesn't have internet, please try:

    1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

     2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.

Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

Please contact us again with the results and completed troubleshooting steps so we can help more effectively.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:WiFi connection problem -Solution
2025-06-04 07:13:27 - last edited 2025-06-19 01:52:14

Hi@Pris123,

Thank you for reporting your issue to our community.

 

So the internet light is solid green now, right?  If it still doesn't have internet, please try:

    1. Log in to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.

     2. Turn off the Modem and the Router, then power on the Router, Turn on the modem once the router is fully powered on.

Get more detailed steps from the FAQ: What should I do if I cannot access the internet through Wi-Fi router?

Please contact us again with the results and completed troubleshooting steps so we can help more effectively.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2