Deco outdoor set up but not showing in app

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Deco outdoor set up but not showing in app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco outdoor set up but not showing in app
Deco outdoor set up but not showing in app
2025-06-04 05:31:32 - last edited 2025-06-05 03:49:11
Model: Deco X50-Outdoor  
Hardware Version:
Firmware Version:

I was settning up my unit, but got interrupted in the process, the app discarded that set up attempt. Now I am trying to do it again, and it seems that my unit is set up, but the app is not connected and is trying to set up the unit all over again, despite it being set up already. It won't let me get passed that screen. Is there any way to bypass the set up stage? Thanks.

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Re:Deco outdoor set up but not showing in app-Solution
2025-06-05 00:22:43 - last edited 2025-06-05 03:49:11

  @David-TP thank you, for the suggestion. The light was solid green. I deleted the app, reinstalled and it's all there. Thank you for your help. Cheers

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Re:Deco outdoor set up but not showing in app
2025-06-04 08:48:24

  @Nell_NZ

Hi, what is the LED status on the Deco X50-outdoor, solid green or something else?

Have you tried to force close the Deco APP or kill the APP in the background?

Wait for your reply.

Best regards.

 

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Re:Deco outdoor set up but not showing in app-Solution
2025-06-05 00:22:43 - last edited 2025-06-05 03:49:11

  @David-TP thank you, for the suggestion. The light was solid green. I deleted the app, reinstalled and it's all there. Thank you for your help. Cheers

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