No internet

No internet
No internet
2015-08-24 07:29:57
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I have a MR 3420 router coupled to ZTE 626i usb modem, The router has V1 hardware and the latest software installed. It identifies the modem but will not connect it to the internet. The modem operates perfectly in a PC using Telstra connection software and has been tried with 3 different sim cards which all work but for some reason will not connect to the Telstra network when operating in the MR 3420 router. Can anyone assist thanks
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#1
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4 Reply
Re:No internet
2015-08-24 11:40:19
Did you check APN and dial number with Telstra? Try to input them manually.
http://www.tp-link.com/en/faq-400.html
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#2
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Re:No internet
2015-08-24 16:04:06
Yes I have tried that also thanks but to no avail. Someone said to me that the ZTE 626i modem that I have is not compatible with the router even though the 626 modem is listed as being compatible. Would anyone know if that is the case ?
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#3
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Re:No internet
2015-09-04 09:57:50
Have tried different modem which also works in my computer. Its a zte MF70 which is on the compatible list as well but the router will not even recognise this one
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#4
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Re:No internet
2015-09-09 15:04:54
I've sent two requests in 3 weeks to TP support services about this problem and had not even an acknowledgement. Are they for real or just for show ??
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#5
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