Connection failed

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Connection failed

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Connection failed
Connection failed
2025-06-07 13:43:11 - last edited 2025-07-04 09:56:42
Model: Deco X60  
Hardware Version: V1
Firmware Version:

For the past 3-4 weeks I've been having periods of time where connection fails to the deco network. No changes were made. I have 4 decos, two with ethernet connection. 

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Re:Connection failed -Solution
2025-06-09 06:15:42 - last edited 2025-07-04 09:56:42

  @MasterP007 

Hi, welcome to the community.

Can I have the current firmware version of your Deco X60?

 

Would most mobile devices randomly report "Connection failed", or did it only happen to several specific devices(if yes, can I have their model number?)

By the way, have you seen any Deco turn flashing red during the disconnection?

 

Wait for your reply.

Best regards.

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Re:Connection failed -Solution
2025-06-09 06:15:42 - last edited 2025-07-04 09:56:42

  @MasterP007 

Hi, welcome to the community.

Can I have the current firmware version of your Deco X60?

 

Would most mobile devices randomly report "Connection failed", or did it only happen to several specific devices(if yes, can I have their model number?)

By the way, have you seen any Deco turn flashing red during the disconnection?

 

Wait for your reply.

Best regards.

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