TL-MR3020 - 3G is not able to access internet.

TL-MR3020 - 3G is not able to access internet.
TL-MR3020 - 3G is not able to access internet.
2015-08-28 19:12:09
Model :

Hardware Version : Not Clear

Firmware Version : TL-MR3020 Wi-Fi Portable 3G/4G

ISP : Airtel

Hi,
I'm using the TL-MR3020 Wi-Fi Portable 3G/4G Wireless N Router from past 1 year.

Previously it is working fine for airtel 3G dongle.
Mainly i'm using this for mobile internet(Wi-Fi). Last 2 months i didn't used the Wi-fi.
I connected/switch on router again last week and device working fine(My mobile showing wi-fi symbol) but i'm unable to access the internet.
The internet lite/led is also not blinking on device.

Could you please help me how to reset the settings? can we rest the setting like Mac address...etc in mobile? or i need to reset through system only.


Thanks in advance.

Thanks,
Veerraju Ch
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#1
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5 Reply
Re:TL-MR3020 - 3G is not able to access internet.
2015-08-31 17:33:04
Can you login web interface of MR3020? Check if the modem is identified or not.
http://www.tp-link.com/en/faq-748.html
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#2
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Re:TL-MR3020 - 3G is not able to access internet.
2015-09-01 07:37:10
Are you sure your 3G dongle is healthy ?Check it without router on your pc or laptop. If it was work fine then go to the TP-Link services
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#3
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TL-MR3020 - 3G is not able to access internet.
2015-09-01 17:06:00

mohsen9010 wrote

Are you sure your 3G dongle is healthy ?Check it without router on your pc or laptop. If it was work fine then go to the TP-Link services


I connected the 3G dongle to system and checked . It is working fine.. problem is with router only...
My mobile showing the router/wi-fi.. but no net access..

Thanks,
Veerraju Ch
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#4
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Re:TL-MR3020 - 3G is not able to access internet.
2015-09-02 16:29:54
Did you login its web interface and check if the dongle can be identified or not?
Try to contact India support.
FOR INDIAN USERS ONLY (ENGLISH & HINDI SERVICE)
Toll Free:
1800 2094 168
E-mail:
support.in@tp-link.com
Service Time:
10:00AM to 6:00PM, Monday to Saturday.
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#5
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Re:TL-MR3020 - 3G is not able to access internet.
2015-09-08 18:39:39
Thanks for you suggestions... its working fine..!
Now i'm able to access internet to my mobile thru router.
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#6
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