Deco S7 in the same network as Deco XE75 and X60 - but not seeing the connected devices anymore
just saw that a new firmware was released for my Deco S7, that I bought many months ago and was offline. This new release have the added feature about to IoT Network (the problem that I had when I bought the Deco S7).
Now, after connecting on my Deco Mesh Network (2 XE75 and 2 X60, and now 2 S7), I cannot see:
- which devices are connected on the network - appears 0 (zero) devices connected, but all devices are using the network very well, just cannot administer them and certify that are only my devices.
- Cannot check where the S7 devices are connected to... on XE75 and X60, I can see which router they are connected and check if that make sense (sometimes the routers connect another router that are much distante instead to connect to the nearst one). So, I have no idea if the Deco S7 is properly connected on the nearst router or not and using which network, 5ghz ou 2.4ghz.
- Also, cannot see the network map, as graphich, just the routers listed on the app.
Anyone have any issue about connecting S7 routers on more advanced routers, like XE75 and X60 that I have it ?
Thanks in advance,
Alex
alexsborges@gmail.com
Hi David, thanks for your reply... and sorry for this delay.
In fact, now I have a different scenario. I can see the devices connected to my network. On the day after I posted this first message I could see the info.
But, I continue NOT seeing, which means I do not know if my S7 is working properly providing WiFi connection for my devices.
. Deco S7 there is NO information about on which router it is connected to.
. There is NO devices connecting on S7 Deco routers..
And FY, have put 1 Deco S7 on my son's bedroom (2nd floor).. .and there are 1 Google TV, 1 Lamp (Intelligent), 1 Notebook, 1 Tablet and 1 Mobile. All of these equipments are connecting on Deco X60 that is outside of the room, and on the floor below (1st floor).. so so so far away... some times some of these equipments lost wifi connections exactly because of the distance that they are from the router X60. So, I am putting this S7 router on his room exactly to attend only to him and improve the connectivity. But there is NO devices using this new S7 router so far.
Screens attached is showing this information.
Any guess about what is going on and what I can do about it ?
Image 1 - you can see that there is NO devices connected on S7 Routers.
Image 2 - example that on X60 Router I can see where the router is connected to
Image 3 - on S7 Router, there is NO information about where the router is connected to...
Cheers,
Alex
