Wiser hub connection nightmare
Hi, I am having awful problems connecting my Wiser hub and room thermostat to the wifi as keeps disconnecting. Have tried for weeks and am at the stage of either getting rid of the mesh or the wiser heating system. I stopped fast roaming on the defo app to see if would help but it hasn't. The wiser hub is in a garage as heats a room out there and have a mesh sitting beside it. Anyone any ideas how I can make connection stable? Home hub is a BT smart hub 2. Thanks in advance
Hi, thank you very much for the feedback.
Please also disable "Beamforming" as well under Deco APP>More>Advanced.
Since the BT Smart Hub is also a WiFi router, do you set Deco S4 into "Wireless router" or "Access Point" mode?
-It is suggested to disable the WiFi on the BT hub and set Deco S4 into Access point mode to avoid the doubt NAT issue.
How to set up Deco to work in Access Point mode
By the way, how many 2.4GHz devices in total are connected to the Deco S4?
Can I have some pictures of the Deco network map, such as:
Wait for your reply.
Best regards.
@David-TP thanks for this information.i will try all that, Have attached screenshots. On my guest network which the Wiser hub connects with and which largely uses the deco called garage as is away from main house I have it limitied to just 2.4ghz. When I go into all the devices in house (even though main home network both 2.4 and 5ghz enabled) all those listed are 2.4ghz.
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