Impossible de caster sur Prime

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Impossible de caster sur Prime

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Impossible de caster sur Prime
Impossible de caster sur Prime
2025-06-13 21:42:53 - last edited 2025-07-04 10:13:15
Model: Deco X1500  
Hardware Version:
Firmware Version:

Bonjour, 

Je viens d'installer des deco X1500. J'arrive à caster de l'iphone via la chromecast sur netflix et disney mais pas prime. J'ai relancé l'application plusieurs fois. Réiniatilisé la chromecast. Impossible de caster depuis prime. 

Avez-vous une idée de ce que je dois faire ? Merci. Bonne journée

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Re:Impossible de caster sur Prime-Solution
2025-06-17 08:16:47 - last edited 2025-07-04 10:13:15

  @arpege 

Hi, welcome to the community.

Can I have the firmware version of your Deco X1500?

Would there be any error message when you can't cast Prime Video from an iPhone to a Chromecast TV?

Please refer to this link to set the IPV4 WAN DNS on Deco X1500 to 8.8.8.8/8.8.4.4:How to change DNS server settings on my Deco

 

By the way, if you enable the mobile hotspot and connect the TV to the mobile hotspot, can you cast from the Prime Video APP?

Thank you very much.

Best regards.

 

 

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Re:Impossible de caster sur Prime-Solution
2025-06-17 08:16:47 - last edited 2025-07-04 10:13:15

  @arpege 

Hi, welcome to the community.

Can I have the firmware version of your Deco X1500?

Would there be any error message when you can't cast Prime Video from an iPhone to a Chromecast TV?

Please refer to this link to set the IPV4 WAN DNS on Deco X1500 to 8.8.8.8/8.8.4.4:How to change DNS server settings on my Deco

 

By the way, if you enable the mobile hotspot and connect the TV to the mobile hotspot, can you cast from the Prime Video APP?

Thank you very much.

Best regards.

 

 

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