Old iPhone died, Deco app on new iPhone wants to reinstall the entire network

Old iPhone died, Deco app on new iPhone wants to reinstall the entire network

Old iPhone died, Deco app on new iPhone wants to reinstall the entire network
Old iPhone died, Deco app on new iPhone wants to reinstall the entire network
2025-06-24 08:50:15
Model: Deco X50 - PoE  
Hardware Version: V1
Firmware Version: 1.2.5 Build 20231122 Rel. 58711

Hi all,

 

I run a TP-Link mesh network with three X50 PoE devices. 

 

My old iPhone died. I installed the Deco app on my new iPhone, logged in with the correct tp-link account, but it doesn't find my network.

Instead it says: "Paint your home in WiFi" and seems to want me to reinstall the complete network.

 I'd rather not go that route, for it is working perfectly fine and a reinstall will probably keep me busy for a couple of days.

According to loads of topics in this forum I'm not the only one with this issue.

 

Is there a way to fix this without setting up my network from scratch?

 

Thanks in advance.

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#1
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2 Reply
Re:Old iPhone died, Deco app on new iPhone wants to reinstall the entire network
2025-06-25 06:13:13

  @n8berrie 

Hi, thank you very much for the feedback.

Have you also changed the password of your TP-Link during the mobile phone switch?

 

Could you please leave me a message with the MAC address of the main Deco X50-POE?

 

Wait for your reply.

Best regards.

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#2
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Re:Old iPhone died, Deco app on new iPhone wants to reinstall the entire network
2025-06-25 06:23:02

  @David-TP 

 

Hi David,

 

Message sent.

 

Thx, n8berrie

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