Tp_link wifi issue

Hi
I'm not able to add a device as it says I should be connected to tp link wifi,and use a password that is not the login password. However, it's not working. I added all the passwords I know, but it keeps saying that the password is not correct.
AC780 Wifi range extender
Model: Re200
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Hi@Zainab13,
Thank you for contacting our community.
Please tell me what the hardware and firmware version of your extender: How to find the hardware and firmware version of my TP-Link device
What is the model of your router?
Please try to hard reset the extender and configure it via App or GUI.
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Hi,
Where exactly are you adding the passwords? Would it be possible for your to post a screenshot of it here?
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Hi@Zainab13,
Thank you for contacting our community.
Please tell me what the hardware and firmware version of your extender: How to find the hardware and firmware version of my TP-Link device
What is the model of your router?
Please try to hard reset the extender and configure it via App or GUI.
- Copy Link
- Report Inappropriate Content

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