Home Network Community > Deco > Parental controls: adjust allowed time not working properly
< Deco

Parental controls: adjust allowed time not working properly

Parental controls: adjust allowed time not working properly

Parental controls: adjust allowed time not working properly
Parental controls: adjust allowed time not working properly
2025-06-27 09:23:12
Model: Deco X75  
Hardware Version: V2
Firmware Version: Latest

Allowed time screenshot

  0      
 
  0      
 
#1
Options
6 Reply
Re:Parental controls: adjust allowed time not working properly
2025-06-27 09:24:21
The issue is that when I use adjust allowed time it unlocks or unblocks all of the devices and does not respect the additional time that I select. Instead it unlocks the parental controls for 24 hours. So there's no way to control how much additional time is provided. I have the default set to 3 hours per day and only want to increase it a little bit. But when I use this feature it unlocks it for the rest of the day.
  0  
  0  
#2
Options
Re:Parental controls: adjust allowed time not working properly
2025-06-27 09:25:15
Notice in the screenshot where it says available time is 24 hours. That's not correct. If the time limit has been reached and I want to add 30 minutes that's all that should happen, not unlock it for 24 hours.
  1  
  1  
#3
Options
Re:Parental controls: adjust allowed time not working properly
2025-06-30 08:15:51

  @AKennison 

Hi, thank you very much for your feedback.

On your Deco APP, is it always displaying "Remaining Allowed Time:24 hours"?

I tested on my side, and it seems to follow the preset Time Limits:

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
  0  
  0  
#4
Options
Re:Parental controls: adjust allowed time not working properly
2025-06-30 13:01:32

  @David-TP thanks. I think the issue is random MAC on the tablet. Parental controls can't track the device. I will disable random MAC and retest.

 

TP Link Deco could prompt if that's the issue, when setting up the device.

  1  
  1  
#5
Options
Re:Parental controls: adjust allowed time not working properly
2025-07-01 01:31:47

  @AKennison 

Thank you very much, and I'll wait for your update.

I remember there is a prompt notice on the Deco App when a certain device is using a random MAC address, but I haven't saved any screenshots. 

I think it might be due to the firmware of Deco XE75 1.2.14 hasn't added "Client Identification" feature yet.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
  0  
  0  
#6
Options
Re:Parental controls: adjust allowed time not working properly
2025-07-01 12:32:35

  @David-TP turned off random MAC and it helps. My wife has wifi sharing on her phone, so I have another hole to plug. Feels like whack a mole.

  1  
  1  
#7
Options

Information

Helpful: 0

Views: 239

Replies: 6

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.