External antenna

External antenna

External antenna
External antenna
2025-06-27 15:34:16 - last edited 2025-07-04 10:17:35
Model: Deco X50-5G  
Hardware Version:
Firmware Version:

I've connected an external antenna to my X50-5G but the app won't allow me yo connect it - the Antennas page on the app has internal antenna ticked, but is greyed out preventing the external antenna from being selected. The 'How to install external entennas' link doesn't respond. Any suggestions about how to rrsolve this?

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#1
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1 Accepted Solution
Re:External antenna-Solution
2025-06-30 07:45:40 - last edited 2025-07-22 06:51:54

  @alanem 

Hi, can I have the current firmware version of your Deco X50-5G?

If it is V1, please make sure the current firmware is up-to-date:

Deco X50-5G_V1_1.2.1 Official Now Available for Installation!

Moreover, please also check whether the current Deco APP version is up-to-date.

 

Wait for your reply.

Best regards.

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#2
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2 Reply
Re:External antenna-Solution
2025-06-30 07:45:40 - last edited 2025-07-22 06:51:54

  @alanem 

Hi, can I have the current firmware version of your Deco X50-5G?

If it is V1, please make sure the current firmware is up-to-date:

Deco X50-5G_V1_1.2.1 Official Now Available for Installation!

Moreover, please also check whether the current Deco APP version is up-to-date.

 

Wait for your reply.

Best regards.

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#2
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Re:External antenna
17 hours ago - last edited 17 hours ago

  @alanem 

did you manage to resolve this issue? I have the same problem

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#3
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