Deco X20 with VPN Server - Windows Client is not connecting

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Deco X20 with VPN Server - Windows Client is not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 with VPN Server - Windows Client is not connecting
Deco X20 with VPN Server - Windows Client is not connecting
2025-06-28 11:26:47 - last edited 2025-07-04 10:20:12
Model: Deco X20  
Hardware Version:
Firmware Version: 1.24 Build 20241227 Rel. 63367

I have VPN Server setup in Deco X20.

The Service Type is UDP.

Client access is both Internet and Home Network.

The Server status is on.

 

I have a Windows 11 laptop with OpenVPN Client software installed.

When I import the OpenVPN configuration file and try to connect, and results in error "Connection Timeout".

 

I tried using an Android Table with OpenVPN Client app installed, imported the same configuration and I get the same error.

 

How to resolve this issue?

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1 Accepted Solution
Re:Deco X20 with VPN Server - Windows Client is not connecting-Solution
2025-06-30 07:33:13 - last edited 2025-07-04 10:20:12

  @Kannan-B 

Hi, it is suggested to check the IPV4 address on the Deco X20.

It needs to be a public IP; otherwise, you might need to enable DMZ on the front ISP router for Deco, such as:

Double NAT

Thank you very much.

Best regards.

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Re:Deco X20 with VPN Server - Windows Client is not connecting-Solution
2025-06-30 07:33:13 - last edited 2025-07-04 10:20:12

  @Kannan-B 

Hi, it is suggested to check the IPV4 address on the Deco X20.

It needs to be a public IP; otherwise, you might need to enable DMZ on the front ISP router for Deco, such as:

Double NAT

Thank you very much.

Best regards.

Recommended Solution
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#2
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